Operations Manager, Supply Chain Management

Chemonics seeks an Operations Manager to join its Supply Chain Management (SCM) unit in support of the USAID Global Health Supply Chain Program - Procurement and Supply Management (GHSC-PSM) project, under the Health Supply Chain (HSC) Business Line. The operations manager is responsible for ensuring that sound management principles and tools are employed in the operations of the business unit (BU) and in the implementation of its work. In this capacity, the operations manager will address needs related to the establishment and maintenance of BU processes, manage operations budget, portfolio resourcing, staff recognition, event planning, and talent acquisition, staff engagement, financial processes, BU support systems, and executive support. We are looking for individuals who have a passion for making a difference in the lives of people around the world!

GHSC-PSM is the primary vehicle through which the U.S. Agency for International Development (USAID) procures and provides health commodities for countries receiving U.S. government foreign assistance. GHSC-PSM also provides technical assistance to improve the efficiency, reach, and sustainability of in-country supply chains and is supported with funding from the U.S. President’s Emergency Plan for AIDS Relief, the U.S. President’s Malaria Initiative, USAID’s family planning and reproductive health program, and USAID’s maternal and child health program.

Responsibilities include:

Business Unit management, continual improvement, and leadership

• Manage all BU operations, including but not limited to talent management, staffing and resourcing, compensation activities, performance management, staff recognition and events, and financial management
• Provide surge support on PMUs, startup, and closeouts and as needed
• May serve as acting director as required
• Support the operations director to develop and implement business operations strategies, plans, and procedures; ensure consistency in all operations areas across the BU
• Support and coordinate responses to periodic Board of Directors and strategic EMT meetings (e.g., mid-year review and budget retreats)
• Support and further the development of BU systems, processes, policies, and programs to effectively identify, manage, and mitigate risks and support BU goals
• Coordinate annual work planning with SVP and department directors
• May contribute dedicated time to other work streams and functions to achieve BU goals, including new business, project management, and technical practice contributions
• Provide strategic support to the BU senior vice president (SVP) including drafting communication, planning trainings, meetings, and events, and supporting corporate initiatives
• Support new business efforts, including lead development and capture; serves in line roles of increasing complexity and leadership (e.g., proposal coordinator, expatriate/local recruiter, personnel/management/organizational capacity section writer, subs-liaison, cost preparer, and technical writer)
• Provide general management, operational and administrative support to the BU

Financial planning and analysis

• Prepare financial reporting to the Executive Office and prepares monthly staffing budget
• Liaise effectively with other operations teams on resourcing, cost savings, and best practices

Talent management and development

• Supervise, mentor, and evaluate operations team associate-level staff, communicating clear performance goals and standards and offering regular performance feedback, prompt resolution of problems, and time and opportunity to grow and develop in key competency areas
• Coordinate formal performance assessment process for the BU; support supervisors to clearly articulate performance goals and standards, provide regular feedback, and provide overall professional advancement advice and direction to supervisees
• Make presentations and train staff, as needed, including through one-on-one mentoring, small group trainings, corporate training programs, and information dissemination

Project compliance

• Oversee unit’s relationships with vendors, partners, and consultants that serve to enhance Chemonics’ reputation
• Perform other duties and responsibilities as required
• Review corporate procurement, contractual, financial reports, and BU trackers
• May receive training as regional compliance specialist (RCS) and/or liaise with other RCSes in BU to advise on compliance issues and review subawards for compliance

Qualifications:

• Demonstrated experience working on one or more government-funded projects and provide support to government proposals
• Willingness to travel up to 8 weeks per year
• Knowledge or familiarity with government contracting and procurements
• Demonstrated experience following standard practices and procedures, receiving general instruction on work progress, and making significant contribution to end results
• Bachelor’s degree or equivalent work experience; Master’s degree preferred
• Demonstrated resourcefulness in problem solving and initiative to learn new skills
• Works independently and as part of a team
• Demonstrated leadership, versatility and integrity
• Experience supervising or mentoring employees preferred
• Demonstrated experience in key areas of operations, including budget management, procurement and contractual compliance, client relations, and knowledge of external and internal clients, and systems
• Strong knowledge of Microsoft Office applications and word processing abilities
• Minimum 3 years of relevant experience
• Previous experience working in international development and/or living or conducting work in developing countries preferred

Application Instructions:

Apply through our Career Center at by May 9, 2023. No telephone inquiries, please. Applications will be considered on a rolling basis and finalists will be contacted.

Chemonics is an Equal Opportunity Employer
Chemonics is an equal opportunity/affirmative action employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics. Military veterans, AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.
Pay Transparency Nondiscrimination Provision
Chemonics will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Chemonics, or (c) consistent with Chemonics legal duty to furnish information. 41 CFR 60-1.35(c)

COVID-19 Recruitment Information
Chemonics International is monitoring COVID-19 activity around the world. The health and wellbeing of our staff is of the utmost importance to us, and we continue to hire for all open roles with interviewing and on-boarding done virtually. Our new hires and current staff working from our Washington, DC, Arlington, VA, and London offices will temporarily work from home until it is safe to return to our offices.

COVID-19 Vaccination Information
Chemonics requires all US employees to be fully vaccinated.