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Subrogation Claims Specialist Jobs

Company

Element Fleet Management
Address , Remote
Employment type FULL_TIME
Salary
Expires 2023-09-14
Posted at 9 months ago
Job Description
Get started on an exciting career at Element!
Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.
What We Need
We are looking for a Subrogation Claims Specialist who will play a critical part in engineering top-notch products and services in a unique industry and at a rapidly growing organization. You will be able to grow alongside North America’s best and brightest professionals in fleet accident, safety, and risk management.
Are you:
  • Team oriented with effective communication skills?
  • Customer service driven with strong soft skills and demonstrated strength in multitasking?
As the Subrogation Claims Specialist, you will be responsible for setting up property damage subrogation claims for recovery on claims coded for subrogation potential. Team members must identify the liable third-party and obtain their insurance carrier’s claim information. Team members are accountable for obtaining complete and correct claim data on a regular basis to facilitate subrogation recovery in the shortest cycle time possible.
A Day in the Life
  • Report claims to the at fault party’s insurance and document their claim information.
  • Communicate with the 3rd party when necessary to obtain their auto insurance information.
  • Investigate and resolve claims when a correspondence sent through the post office is returned “undeliverable”.
  • Conduct online research to locate the at fault party or request additional reports to obtain this information.
  • Communicate in a professional, consistent, and timely manner with insurance carriers, insurance agents, at fault 3rd parties and our customer’s driver to increase our potential to recover.
  • Obtain liable 3rd party(s) claim information so CEI can expedite the subrogation demand process
  • Investigate and secure the required third-party claim information when a driver receives minimal or no third-party information at the time of the accident.
  • Daily ordering, management and review of police reports as assigned.
  • Properly document claims, manage claim workflow, subrogation notes and subrogation statuses to provide customer and staff with visibility and understanding of the process.
Requirements
  • Ability to navigate approved internet sites to research needed information.
  • College degree and 1+ year business professional phone experience or 3+ years business professional phone experience and administrative experience required.
  • High School diploma or equivalent
  • Microsoft Office Suite (Word, Outlook, Excel) knowledge
  • Canadian claims experience is beneficial.
  • Previous Subrogation or claims processing background preferred.
  • Must be able to handle difficult conversations and exhibit conflict management skills.
  • Position affords a considerable degree of independence and strong time management skills are necessary.
#LI-SJ1
#LI-Remote
What’s in it for You
  • Hybrid work environment for most positions
  • Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
  • A culture of innovation, empowerment, decision-making, and accountability
  • Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans’ status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to or call (800) 665-9744.