Strategic Account Manager Jobs

About the role:

You will help equip our dealers to sell more new GM units, used vehicles, and drive profitability. You will manage assigned dealer relationships within a geographic territory to achieve key objectives while offering support and service on all GM Financial initiatives and systems. You will maintain effective communication with dealers and appropriate internal partners. You must be self-motivated with an ability to work both independently and collaboratively to drive change in your assigned market.

Our Strategic Account Manager program is a 3-5 month development program that prepares participants for an Account Manager assignment upon completion of onboarding based on business needs. You will have exposure to job shadows, role plays, and assessments to prepare you for the consultative sales field assignment. You will travel frequently throughout this program to develop strong personal networks of business professionals within GM Financial and the automotive industry. Long term career mobility is a requirement for Account Managers with GM Financial.

• Identify and resolve dealer issues presenting excessive risk to GM Financial such as portfolio issues, fraud, and dealer agreement violations
• Promote a culture of teamwork, excellence, inclusion, and integrity
• Professionally represent the brand and demonstrate our captive value proposition
• Manage dealer relationships to drive sales and engagement with GM Financial
• Analyze dealer-specific data using reporting tools and take appropriate action
• Support and market all programs, systems, incentives, and rewards
• Act as a liaison between the dealer and the Credit Center, Funding, Commercial Lending, and other functional areas to resolve issues by partnering with subject matter experts
• Present information to senior level managers within GM Financial and GM dealerships

• Bachelor’s Degree strongly preferred, or extensive relevant experience
• 1-2 years of successful sales or prior credit underwriting experience preferred

• This role is a field-based position that will require you to relocate to an assigned territory within the contiguous United States based on business needs
• Responding to dealer communications outside of normal business hours
• This role will require overnight travel upon final relocation to an assigned territory
• This role will be based in our Fort Worth, Texas office during the Strategic Account Manager Program period of up to 6 months and will require extensive travel including overnight stays