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Store Assistant Jobs

Company

SWM Analytics
Address Los Angeles, CA, United States
Employment type FULL_TIME
Salary
Category Internet Publishing
Expires 2023-05-11
Posted at 1 year ago
Job Description
SWM is currently looking to fill a vacancy for a Store Assistant to join our on-site team. This person will drive customer satisfaction by assisting customers with their needs and selling them the best products and services to meet those needs.


Store Assistant Requirements for Consideration:


  • Excellent time-management and prioritization skills
  • Excellent written and verbal communication skills
  • High School Diploma/GED
  • 1-2 years of proven experience in supporting client success
  • Ability to address complaints and issues with effective solutions and a positive attitude
  • Passion for delighting customers with above-and-beyond service


Store Assistant Role and Responsibilities:
  • Consult on customer success -
  • Manage in-store customer communications -
  • Track interactions in CRM -
  • Act as a product expert to ensure customer information is accurate, up-to-date, and strategic.
  • Maintain working product knowledge -
  • Record customer interactions in the internal system for cross-functional awareness and relationship development
  • Greeting customers and addressing customer questions, requests, and issues.
  • Advise customers on leveraging the product/service based on their unique needs.


Important to note: a commute to LA is required for this vacancy.


This vacancy is limited. Apply now to be a part of our customer service team in a team-oriented work environment. Good Luck!


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