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Company | rag & bone |
Address | Los Angeles, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-08-29 |
Posted at | 8 months ago |
From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream.
- Identify, create, and manage the execution of all store business plans that drive performance results and maximizes business opportunities
- Build a candidate pipeline via networking and interviewing
- Resolve all People and employee issues in a timely and effective manner, partnering with the People Team and Field Leaders, as required
- Provide regular feedback, coaching and counseling on performance
- Ability to build customer loyalty; grow and manage clientele
- Partner with the People Team to process new hire paperwork, status changes, departures, and all other people admin processes
- Delegate appropriately to ensure efficiency of store operations and to develop team members
- Ensure integrity of payroll procedures and store scheduling
- Lead the recruitment, onboarding, training and development of all staff
- Analyze sales reports and data to determine needs of the business and partner in setting strategies to achieve goals
- Coach and develop retail associates to meet store goals
- Demonstrate the ability to perform and train staff on all store operations tasks from register to stock room
- Ensure cash handling and register procedures are maintained and executed
- Work closely with Visual Merchandising and Buying teams to advise on product assortment and displays based on customer demographics and market trends
- Display best-in-class customer service techniques, build customer loyalty through maintenance of clienteling standards and sales interactions. Ensure that all staff on duty are doing the same
- Model and teach store associates to support a positive client-centric environment
- Encourage and recognize opportunities for team selling
- Maintain product knowledge and ensure delivery of this information to staff
- Consistently act within core values of rag & bone
- Understand and exemplify the rag & bone brand philosophy and lifestyle
- Contribute to a positive, fun, professional, productive, and team-oriented store atmosphere
- Make Shit Happen
- Have No Fear - Innovate, solve problems
- Own Every Decision - Work together, get results
- The Customer Rules – Minimum of 5 years of prior work experience in specialty retail with 3+ years in a management role
- Be a Good Human - Be original, be authentic
- Quality Matters - Be disciplined, be competitive
- Membership to Calm and access to other wellness benefits
- Paid Parental Leave
- Generous Employee Discount
- Clothing Allowance
- Medical, dental, vision and ancillary benefits
- 401k
- Paid Time Off
- Commission Eligible
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