Store Sales Manager Jobs

Our Sales Managers at Topdrawer are the leaders of our stores and the core drivers of our brick-and-mortar business. Their main objective is to steer performance and build strong relationships with their community, from recruiting and developing a creative team to achieving financial results through excellent customer service. Our Sales Managers truly understand the nomadic lifestyle and believe that “durability is sustainability.” They strive to get the right tools in the hands of creatives to ensure they can create their best work.

Core Company Competencies:

• Ethics and Values:Share Topdrawer’s ethics and values of being honest, responsible, and respectful.
• Composure:Ability to remain calm under pressure.
• Customer Focused:Dedicated to establishing effective relationships.
• Action-Oriented:Full of energy and willingness to take practical action.
• Raising the bar:Generates ideas for improvement and always goes the extra mile.
• Teamwork:Fosters a collaborative community.
• Career Oriented:Driven to take ownership of own professional development
• Edge:Takes calculated risks to improve performance.
• Empathy:Genuinely seeking to understand and respect others’ perspectives and emotions.
• Decision Making/ Quality:Makes timely, informed decisions.
• Creative:Develops fresh ideas that provide solutions and results.

What you’ll do:

• 5+ years of retail experience
• Good understanding of developing lifelong customer relationships.
• Manage visual merchandising guidelines and directives.
• Set and distribute individual sales goals each day for each person.
• Ability to work efficiently in a fast-paced and team-oriented environment.
• Build and promote strong, long-lasting customer relationships through VIP segmentation.
• Self-motivated, able to work independently, and know when to seek guidance.
• Positive, self-starting attitude
• Conduct continual sales/customer service training for the team.
• Perform annual performance reviews for all your team members.
• Own recruiting, coaching, and performance monitoring of sales team.
• Lead customer engagement through ongoing sales training.
• Drive customer participation in Topdrawer’s rewards program.
• 3 years of leadership experience
• Knowledge, Skills, and Attributes:
• Monitor results, teach, and celebrate successes.
• Achieve growth and hit sales targets by successfully managing the sales team.
• Strong organizational skills and keen attention to detail.
• Design and implement a strategic business plan to exceed KPI goals and sales objectives.
• 5+ years of proven sales experience
• Other responsibilities may be added to meet the needs of the business.
• BS/MS degree in business or a related field experience
• Observe and plan competitive campaigns and events.
• Identify successes and opportunities within the business and create a plan of action.
• Demonstrate unparalleled product knowledge and offer exceptional advice.
• Excellent communication and interpersonal skills.
• Basic skills in Microsoft Office and Google Suite.
• Communicate Topdrawer’s mission, vision, and values.
• Experience you’ll bring:

What we offer:

• Career growth opportunities
• 401K Matching
• Incentives
• Health/Vision/Dental Benefits
• 18 Days PTO
• Full-time
• Competitive salaries