Sr. Director, Account Executive (Remote)

We believe in a Modern, Flexible Workplace, and we are continuously exploring advancements in technology and office environments to make it easier to work from anywhere at any time, allowing for more flexibility in where and how you work. We know that choice and flexibility are important to you. We also recognize that flexible and remote positions can become opportunities for military partners, caregivers, and individuals with disabilities to thrive at our company. We invite you to consider what a Modern, Flexible Workplace can mean for you!It is anticipated that an incumbent in this role will work remotely 100% of the time and will share a hoteling workspace if/when working onsite, as determined by business needs. The incumbent can work remotely from anywhere in the United States, unless otherwise specified in the job posting. Work location is subject to change based on business needs.
Build Partnerships with Impact.
Work Ahead of the Curve.
Connect Customers to the Brands they Love.
We’re a Loyalty Customer-Led institution that is more than an issuer of credit cards. We specialize in providing comprehensive credit card programs that are backed by a sophisticated infrastructure that meets our partners' and customers' needs and includes marketing and sales access across 20,000 point of sale locations, touching 100 million brand loyalists and generates 157 million annual card transactions.

• Proactive decision making – You anticipate events and issues and take action to minimize challenges and maximize successful outcomes before they become problematic. You engage with the right people at the right time to solve problems.
• Financial knowledge and discipline- You maintain and apply a broad understanding of financial management principles to ensure decisions are fiscally sound and responsible. You identify cost effective approaches and demonstrate a broad understanding of financial management principles. You develop appropriate contracts that protect the company’s financial position.
• Contract Management – You ensure business terms are accurately represented for both external partners and FNBO within all contracts and manage execution within a timely manner. You leverage relationships with legal resources to build strategy for highly complex contracting situations. You anticipate potential questions and prepare information accordingly to develop appropriate contract terms.
• Cross functional leadership – You are viewed by others as a leader they can depend on and trust. You provide guidance and vision to the most important work and the ‘why’. You can engage and inspire a team under common goals and mission.
• Creative problem solver- You identify unlikely root causes and potential implications. You ensure that solutions will meet business objectives and can be realistically implemented; You take a strategic view when formulating recommendations, ensuring alignment with group and organization values.
• Strategic thinking- You can create new models and processes to resolve complex problems and develop new ideas/solutions from diverse groups. You actively pursue innovative solutions that align with the enterprise’s vision and tolerance for risk (business risk, reputation risk, etc.).
• Executive Presence - Inspires confidence in internal and external executives that you have the knowledge and capability to achieve mutually beneficial strategic goals; You have the ability to ‘read’ and ‘command’ a room.
• Savvy Negotiator- You leverages relationships with various resources to build strategy for highly complex contracting situations, anticipate potential questions and prepare information accordingly to develop appropriate terms and next steps; You understand how to position situations as mutually beneficial

• Responsible for ideation, setting road maps, go-to market strategies, product management and product development for assigned partner programs.
• Serve as a subject matter expert and for assigned partner contracts and portfolios.
• Develop cost/benefit analysis to set strategic business priorities to maximize growth, revenue and partner-satisfaction.
• Develop and manage budgets and forecasts for new account growth & marketing expenditures for assigned partners.
• Drive the formation and analysis of profit & loss reports for assigned partners.
• Develop and maintain a deep understanding of industry trends, both payments-related and otherwise, impacting the businesses of assigned partners.
• Assist in business development support as needed and lead others on assigned teams to solve complex problems.
• Coordinate and lead regular, strategic, in-person business updates for assigned partners.
• Accountable for contract management

• Priority of work to be executed for assigned partners along with any changes or shifts
• Communicate proactively with all stakeholders and internal teams on all aspects of the partner relationship including:
  • Strategies of assigned partners and how their work fits in
  • Priority of work to be executed for assigned partners along with any changes or shifts
  • Industry knowledge and best practices as it relates to work for the partners
• Oversee internal partners to ensure day-to-day partner requests are responded to appropriately and expeditiously.
• Strategies of assigned partners and how their work fits in
• Industry knowledge and best practices as it relates to work for the partners
• Lead prioritization conversations for assigned partners and ensure internal teams are aligned appropriately

• Completing BSA/AML training in a timely manner as directed by management
• Identifying, monitoring and reporting suspicious activity
• Complying with the Bank's Customer Identification Program and Customer Due Diligence Policy

• Ability to lead a team in cross-functional structure
• Proficiency with Microsoft Office applications
• Excellent communication skills (Verbal and Written) and presentation skills
• External client management/relationship management experience (expectations, communications, negotiations, escalation, feedback, contract management, etc.)
• Ability to network, develop relationships and leverage relationships.
• Experience demonstrating strong P&L acumen and driving cost/benefit analysis to set strategic initiative prioritization
• 10-15 years’ experience in credit card industry or equivalent
• Bachelor’s Degree in Business or equivalent working experience
• Detail oriented with excellent organizational and time management skills
• Ability to manage competing and at times complex priorities – experience in fast paced environments.

Compensation range (base pay): $138,667.00-$235,733.00

• Medical, Dental, Vision Insurance
• Health Savings Account (HSA)/Dependent Care
• 401k, With Matching Contributions
• Short-Term/Long-Term Disability Insurance
• Tuition Assistance
• Employee Banking
• Time Off Programs
• Growth Opportunities

Job number: R-20230687