Account Executive Project Manager

National healthcare consulting firm committed to improving access to comprehensive healthcare services for underserved populationsis seekinga PM/ AE.

:Project Manager/ Account Executive will manage several clients and multiple projects. Working with the leadership and legalteam, you will identify clients' needs and manage strategy and implementation. The Project Manager will plan and designate project resources, prepare budgets, monitor progress, and keep stakeholders informed the entire way.

Responsibilities:

• Foster and facilitate continuous improvement of project management and solution implementation practices
• Take pride in consistently exceeding customer expectations
• Acts as a liaison between company, customers, and vendors.
• Effectively prioritizes the execution of project tasks to manage competing deadlines and avoid internal bottlenecks due to overlapping projects.
• Develop well-structured implementations, tracking and keeping up to date all project plans detailing tasks, milestones, and deadlines from initial kick-off to solution performance review
• Coordinate recurring meetings and status calls with the customer and implementation staff throughout the implementation process
• Deliver high levels of customer service via video, phone, email, text channels and in person
• Exhibit excellent critical thinking skills with an ability to address technical and process issues in high-pressure situations
• Identify and document customer enhancement requirements during the implementation, assessing the ability to deliver within scope of the implementation timelines
• Lead kick-off meetings with customer stakeholders and all necessary internal staff
• Produce customer-facing documentation and make regular presentations

Qualifications:

• Excellent verbal and written communication skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Strong analytical and problem-solving skills.
• 3-4 years of experience as a project manager
• Excellent organizational skills and attention to detail.
• Thorough understanding of or the ability to quickly learn about the project or product being developed.
• Excellent interpersonal and customer service skills.
• Experience with the development, implementation, or operations support of consulting firms, ideally within the healthcare space
• Excellent time management skills with a proven ability to meet deadlines.
• Proficient with Microsoft Office Suite or related software.
• Strong project management skills and the ability to work in changing environment, see through complexity
• Proficiency with project management software
• Strong supervisory and leadership skills.
• Experience working on projects within or involving healthcare organizations