Sous Chef, Citywalk Jobs

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Summary

The Sous Chef will be responsible for directing, managing and successfully operating a high-volume branded concept on City Walk. As Sous Chef, the position will be a primary “go-to” for the kitchen team and responsible for the functions and flow of the back of the house.

The Sous Chef is responsible for ensuring that the food served always meets or exceeds standards of excellence at all times. While this position will report to the Restaurant Chef, this position is responsible for setting the expectations for all kitchen team members to maximize productivity. This individual must be able to work effectively with limited supervision and demonstrate leadership in order to motivate others.

Essential Functions

• Drive operating profit goals and sales.
• Partner with Human Resources to train and develop restaurant leaders at every level.
• Ensure high Team Member and Guest Engagement.
• Ensure company policy and brand standards are followed.
• Consistently achieve operational excellence.
• Optimize profits by controlling food, beverage and labor costs.
• Promote company’s mission and values.
• Ensure compliance with all local, state and federal laws regarding food quality, safety, labor and employment.
• Optimize profits by controlling food, beverage and labor costs.
• Mentors and counsels team members and enforce appropriate policies and procedures ensuring that everything is within compliance of venue and company standards.
• Communicate restaurant results to the Restaurant Chef and General Manager with recommendations for improvement.
• Prepare and present hourly team member reviews.
• Develop and retain exceptional talent.
• Complete all tasks assigned by the Executive Sous Chef on time
• Maintain or exceed weekly budgeted variable operation profit by controlling cost of goods & variable labor.

Responsibilities

• Order supplies, food and ingredients based on rapidly shifting demand
• Hire and train kitchen staff in specific stations, and cross-train as necessary
• Ability to read and follow recipes as well as follow up with prep and line cooks food preparation
• Maintain a clean workspace and all times
• Analyze financial reports to quickly identify and address trends and issues in area performance, including cost of goods, variable labor and profitability
• Schedule and oversee necessary maintenance and repairs on kitchen appliances
• Exceed annual operating profit targets
• Assist the management team with menu changes and adjustments
• Maintain inventory levels and conduct full inventories
• Respond personally to guest questions, special recipe requests and complaints
• Create schedules for kitchen staff to ensure there are always enough workers to meet the demand
• Chemical safety comprehension
• Work at a fast and efficient pace. The Sous Chef is a “working chef”
• Has a thorough knowledge of food cost, labor cost and inventory functions

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $64480 – $70000

• Bachelor’s degree in Business, Hospitality Management or a related field; or equivalent combination of education and experience.
• Thorough knowledge of MS Excel, Word, PowerPoint and POS systems
• Minimum of 5 years of management experience in high quality chain or independent restaurant group
• Must submit an attestation disclosing your COVID-19 vaccination status and, if partially or fully vaccinated, submitting your vaccination record no later than 7 days following commencement of employment.
• Ability to work rotating schedules, holidays, weekends and nights
• Must be fully vaccinated against COVID-19 at the commencement of employment or adhere to enhanced protocols in select work settings or where jurisdictionally mandated.
• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Desired Characteristics

• Ability to effectively communicate across all lines of business, and with all levels of management.
• Strong P&L experience, command of budgeting and costs controls
• Proven track record and experience in the development and implementation of strong training programs and tools developed to reduce employee attrition and create internal culture of development for staff.
• Excellent management skills in leading a diverse team and working under tight and fast track deadlines.
• Excellent verbal and written communication, interpersonal, organizational and multi-tasking skills.
• A strong passion for delivering the highest quality of guest service and superior food concepts.
• Strong organizational, planning, delegation, mentoring and coaching skills.

Additional Requirements:

• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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