Software Quality Assurance Specialist

We believe healthcare should be easy. We’ve built PracticeTek to make sure that it is.

PracticeTek was established by investors and entrepreneurs who came together with a vision for the future of healthcare: high-quality care delivered seamlessly and on demand, without the burden and confusion of traditional systems. We are a collection of best-in-class software solutions that serve the retail healthcare market, including dental, orthodontic, chiropractic, optometry, nutritionists, and integrated medicine practices.

PracticeTek invests in middle-market, retail-healthcare SaaS companies. PracticeTek is an investment firm with a mission: we partner with founders who are changing healthcare for the better, for all.

Magic Touch is a technology company that provides software solutions tailored exclusively for dental manufacturers. The company's software is designed to help manufacturers streamline their operations, manage inventory, track sales, and enhance customer relationships. With a focus on innovation and customer satisfaction, Seamlessly Efficient is a trusted partner for dental manufacturers of all sizes. If you are passionate about technology and the dental industry, Seamlessly Efficient may be the right place for you.

OVERVIEW:

As a Quality Assurance (QA) Analyst in the Healthcare SAAS industry, you will be responsible for ensuring that the software applications and products meet the required quality standards and are error-free. The role requires a deep understanding of the healthcare industry and its regulations and a meticulous approach to testing and problem-solving.

SCOPE:

As a QA Analyst, you will work closely with the product management, engineering, and customer success teams to identify and resolve issues related to the company's healthcare products. You will be responsible for designing and executing test plans, identifying and documenting bugs, and verifying that issues have been resolved before releasing products to customers.

KEY RESPONSIBILITIES:

• Collaborate with cross-functional teams to develop and execute comprehensive test plans for healthcare software applications.
• Verify that issues have been resolved before releasing products to customers.
• Develop and maintain documentation related to testing processes, procedures, and results.
• Participate in the development of product requirements, user stories, and acceptance criteria.
• Continuously monitor and improve QA processes to ensure high quality and efficiency.
• Identify and document bugs and other issues, prioritize them, and work with the engineering team to ensure they are resolved.
• Keep up-to-date with the latest healthcare regulations and standards and ensure that products meet those requirements.

EXPERIENCE REQUIRED:

• Familiarity with testing tools such as Selenium, Appium, and JIRA.
• Knowledge of software development life cycle (SDLC) and agile development methodologies.
• Excellent analytical and problem-solving skills.
• Bachelor's degree in Computer Science, Information Systems, or related field.
• Experience with testing healthcare software applications and products.
• Strong communication and collaboration skills.
• Strong understanding of healthcare regulations and standards such as HIPAA, HITECH, and FDA regulations.
• Minimum of 1-3 years of experience in quality assurance in the healthcare industry.

PERSONAL ATTRIBUTES:

• Attention to detail and meticulous approach to testing.
• Ability to work collaboratively with cross-functional teams.
• Self-motivated and able to work independently with minimal supervision.
• Strong organization and time management skills.
• Ability to work in a fast-paced and dynamic environment.

LOCATION: Onsite, San Marcos CA

COMPENSATION: We offer a competitive total rewards package including a strong base salary, benefits (medical, dental, vision, 401k, PTO).

PracticeTek is an Equal Opportunity Employer. PracticeTek does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided upon qualifications, merit, and business need.