Social Work Coordinator Ii Grade 21

Minimum Qualifications:

Master's degree in social work, psychology, counseling, criminal justice; supplemented by three years of experience in counseling, social work, or related experience to include one year of lead or supervisory experience in social work; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Specific License or Certification Required: Must possess and maintain a valid driver's license.

Specific Knowledge, Skills, or Abilities: Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position. Requires knowledge of case management and crisis intervention practices, mental health treatments and medication, and social work theories and ethics. Requires skill in working with clients with addictions and mental health issues. May require knowledge of judicial process and court procedures.

ALL APPLICATIONS MUST BE COMPLETED IN FULL BEFORE THEY ARE SUBMITTED. PLEASE REVIEW ALL APPLICATIONS FOR ACCURACY AND MAKE ALL CORRECTIONS BEFORE SUBMITTAL BECAUSE ERRORS CAN RESULT IN NOT MEETING THE MINIMUM QUALIFICATIONS. ADDITIONAL INFORMATION WILL NOT BE ACCEPTED AFTER APPLICATIONS ARE RECEIVED BY THE PERSONNEL DEPARTMENT.

Purpose of Classification:

The purpose of this classification is to lead and coordinate the administration of social service programs and service delivery. Work involves leading staff, interviewing and assessing the needs of clients, developing and recommending service/placement plans, counseling, coordinating referrals and resources, and developing community partnerships to support services to clients. Social Work Coordinator II is distinguished within the series by the responsibility for serving as a program coordinator and lead worker.

Essential Functions:

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Leads and coordinates daily work activities of assigned crew or co-workers: confers with supervisor to obtain direction regarding work assignments and priorities; organizes tasks in order to complete assigned work; assists with complex/problem situations; assists with training and instructing co-workers regarding operational procedures; assists with supervision of co-workers by reporting employee problems and providing input on disciplinary action and employee performance evaluations.

Coordinates activities and operations of social service programs and services: monitors flow of cases; responds to inquiries and issues from judges, attorneys, providers, stakeholders or clients; and provides expertise and consultation on difficult cases.

Develops and maintains community partnerships and social service resources: collaborates and networks within the social service community; resolves issues with providers; and conducts phone interviews and field visits of placement facilities.

Serves on multidisciplinary teams, committees, or other special assignments: represents Department in meetings, projects, or requests concerning mental health clients and services, alternative justice, efforts to reduce recidivism, and efforts to more effectively move high risk and high needs clients through the criminal justice system; responds to special requests from Commissioners, media, or others; and participates in planning, development, and implementation of initiatives and programs, and related special projects and programs.

Interviews, assesses, and evaluates the needs of clients: assesses the psychological, social, psychosocial, and physical needs of clients; conducts home visits; evaluates housing and stability of clients; obtains release authorizations for and collects demographic, medical, criminal, mental health, substance abuse, abuse and neglect, military, employment, education and financial information, records, and reports; and determines medication compliance.

Coordinates resources, referrals, and services to meet the needs of clients: researches and determines appropriate resources, referrals, and placement options based on client needs; counsels clients; shares client information with courts, agencies and community providers as legal and appropriate; and coordinates client placements.

Advocates for clients: presents treatment plans and mitigating information on client's behalf; may testify regarding the client's competency, stability, and ability to be placed in treatment programs; and educates and advises officials and stakeholders regarding mental health, substance abuse, indigency issues, placement options, and related concerns.

Reviews client's progress and compliance with programs: monitors attendance; encourages participation and achievement of objectives; consults with stakeholders and service providers, mental health professionals, courts, pharmacies, and others to ensure stability, safety, and compliance of clients; and performs related case management processes and functions.

Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures: receives and reviews various documentation, including medical and mental health records, police/incident reports, forensic reports, school records, and treatment reports; reviews, completes, processes, forwards or retains as appropriate; prepares or completes various forms, reports, correspondence, and other documentation, including placement forms, mitigation reports, home evaluations, transport or release orders, court reports, and client/case management records; compiles data for further processing or for use in preparation of department reports; and maintains computerized and/or hardcopy records.

Communicates with clients, families, attorneys, judges and court personnel, mental health professionals, medical professionals, social service providers and agencies, and others in the community as needed to coordinate work activities, review status of work, exchange information, or resolve problems.

Operates and maintains a motor vehicle; operates a personal computer to enter, retrieve, review or modify data, utilizing word processing, spreadsheet, database, presentation, Internet, e-mail, or other software; and operates general office or other equipment as necessary to complete essential functions.

Additional Functions:

Performs other related duties as required.

Performance Aptitudes:

Data Utilization: Requires the ability to coordinate, manage, and/or correlate data. Includes exercising judgment in determining time, place and/or sequence of operations, referencing data analyses to determine necessity for revision of organizational components, and in the formulation of operational strategy.
Human Interaction: Requires the ability to work with others to coordinate the more complex programs and more complex problems associated with the responsibilities of the job. Often represents the department and/or organization when dealing with others.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.
Functional Reasoning: Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving broader aspects of organizational programs and operations, moderately unstable situations, or the direction, control and planning of an entire program or set of programs.

Fulton County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.