Shipping & Receiving / Customer Service Rep - Multiple Shifts, See Description For Details

Why Work for Saddle Creek?
Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you’re looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today.
Benefits

• Personal time after 90 days
• Tuition reimbursement
• HSA with annual employer contribution
• Benefits package including medical, dental, vision and medical reimbursement
• Vacation immediately upon hire
• 8 holidays per calendar year
• Weekly 401(k) match
• Company paid life insurance and short term disability
• Weekly pay with skill pay and shift differentials
• Medical employee-only premium as low as $3.37/week, $15/month with wellness discounts
• EAP and identity theft protection

Note that if you are viewing this posting on an external job board (such as Indeed, LinkedIn, ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Saddle Creek. Our recruiters look forward to speaking with you about your background, skills, and compensation requirements.
Shift

• WE B – Sat/Sun/Wed/Thur - 5am - 3pm
• WE A – Fri/Sat/Sun/Mon - 5am - 3pm
• 3rd Shift – Sunday - Thursday, 11pm - 7am

Major Tasks, Responsibilities And Key Accountabilities

• Processing customer orders on a timely and accurate basis according to customer request.
• Maintain current customer contracts accurately and in a confidential manner.
• Process orders, returns and exchanges; generate pick tickets, receipts, shipping documents, and billing invoices; and complete other related tasks in a high-volume, fast-paced environment.
• Organization of all files, manuals, projects, and contracts to ensure the proper information and documentation is provided to the customer in a timely and efficient manner.
• Check in all carriers for appointments and ensure quality and accuracy of process.
• Communicates with the customer verbally and in writing with a professional and positive attitude.
• Generating and retention of all required reporting for the customer and Saddle Creek.
• Accurate input and verification of merchandise receipts on a timely basis.

Requirements

• Good problem solving and prioritizing skills.
• Must be able to pass a pre-employment drug test and background investigation.
• Strong interpersonal skills.
• Attention to detail to prepare and maintain accurate records and reports.
• Strong communication both verbally and in writing, especially through e-mail and over the phone.
• Knowledge of Microsoft Word, Excel, and Outlook are required.
• Must be able to work overtime and adjust schedule as needed.
• High school diploma or equivalent required. Associates’ degree preferred.
• Minimum of one-year experience in a similar shipping and receiving role/Customer Service (not in a call center environment).
• Ability to follow both written and verbal instructions.
• Experience working in a warehouse environment preferred.
• Warehouse Management System knowledge a plus.

Benefits

• Complete benefits package including medical, dental and vision.
• Vacation immediately upon hire.
• 401k with company match.
• Personal time after 90 days.
• New Warehouse with new equipment and break areas.
• Paid weekly.

Saddle Creek is an Equal Opportunity/Affirmative Action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO poster here. View the Pay Transparency Nondiscrimination Provision here. View the E-Verify Posting here.
Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to [email protected] and let us know your contact information and the nature of your request.