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Service Desk Technician Level I Jobs

Service Desk Analyst Level 2
By Wynne Systems At United States
Ticket and workload management using our online ticketing tool.
Creation of knowledge base articles
Excellent written and verbal communication skills.
Tenacious, Get-Things-Done Attitude... But must work well with others!1-3 years of previous Service Desk experience.
1-3 years of experience with Wynne Systems products
Demonstrate effective and analytical skills.
Service Technician I Jobs
By Planet Fitness At Los Angeles, CA, United States
Experience repairing and maintaining equipment preferred
Benefits including: medical, 401k, and supplemental insurance.
Repair and maintenance of fitness equipment
Complete preventative maintenance of cardio and strength exercise equipment
Punctuality and reliability is a must
Ability to work independently in a fast-paced environment
Service Technician I Jobs
By Planet Fitness At Diamond Bar, CA, United States
Experience repairing and maintaining equipment preferred
Benefits including: medical, 401k, and supplemental insurance.
Repair and maintenance of fitness equipment
Complete preventative maintenance of cardio and strength exercise equipment
Punctuality and reliability is a must
Ability to work independently in a fast-paced environment
Service Technician I Jobs
By Planet Fitness At Northridge, CA, United States
Experience repairing and maintaining equipment preferred
Benefits including: medical, 401k, and supplemental insurance.
Repair and maintenance of fitness equipment
Complete preventative maintenance of cardio and strength exercise equipment
Punctuality and reliability is a must
Ability to work independently in a fast-paced environment
Service Technician I Jobs
By Planet Fitness At Chatsworth, CA, United States
Experience repairing and maintaining equipment preferred
Benefits including: medical, 401k, and supplemental insurance.
Repair and maintenance of fitness equipment
Complete preventative maintenance of cardio and strength exercise equipment
Punctuality and reliability is a must
Ability to work independently in a fast-paced environment
Service Desk Analyst I
By Teachers College Columbia University At , New York $29.89 - $31.32 an hour

Posting Summary: Supports faculty and staff desktop computer users with a strong commitment to high-quality customer service and solid work ethic. The analyst responds to customer inquiries ...

Service Technician I Jobs
By VC3 At , Remote
Run and pull workstation reports from our remote management tool
Server & Network device management. (Connectivity issues & New user setup)
Maintain accurate and up to date documentation through the change management process.
Familiarity with router and switch configuration, operation, and maintenance, routing protocols, TCP/IP, network management, network analysis, and network security
VPN/Remote access set up and troubleshooting
Troubleshooting DNS issues for domain joined workstations (onsite and remote)
Service Desk Technician I
By GECU At , El Paso, 79925 $17.59 - $34.15 an hour
This position is a job family. There are three levels.
Installs, configures, maintains and supports desktops, telephone handsets and printers
Documents all installations in accordance with GECU standards
Performs preventive maintenance on workstations
Other duties assigned or required in connection with the general operation of the credit union
Proficiency in Windows Operating Systems, workstations, printers and service desk methodologies
Service Desk Consultant I
By KGP Telecommunications, LLC At , Remote
Work Hard. Work Smart. Enjoy the Experience.
Manage and prioritize assigned requests to ensure timely resolution per established Service Level Objectives (SLOs).
One to five years applicable work experience.
Certifications: MCP, A+, Network+, Security+ (preferred but not required).
Basic knowledge of computer hardware including laptops, desktops, printers and handheld scanners.
Experience with Microsoft Windows operating systems.
Service Desk Technician I
By Inserso At , Chandler, Az
Offer first line of customer support, and provide information that may be found in Knowledgebase and/or manuals
Experience using a Knowledge Base and/or established procedures and processes to resolve both technical and non-technical end-user inquiries
Experience using Remote Desktop or other remote assistance applications (BOMGAR, RDP) to troubleshoot end-user incidents
Work from home but must reside in the vicinity of Chandler.
Follow the knowledge base and priority matrix for issue resolution
Remote diagnostics and troubleshooting client workstations
Service Desk Agent I
By VSE Careers At , Remote
Minimum 1-year customer service experience
Working knowledge of MS Office products
Broad knowledge of IT products, services, and terminology
Experience using VoIP soft phone
Experience using Service Desk ticketing software
Knowledge of military rank structure and terminology a plus
Service Desk Tech I
By The University of Kansas Health System At Shawnee Mission, KS, United States
Skilled in communication under potentially adverse situations with a focus on customer service and satisfaction.
Demonstrates competence in documenting trouble ticket resolutions, maintains Hospital knowledgebase articles and actively participates in maintaining and support policies and procedures.
Demonstrates the ability to manage time and resources in the best interest of the Hospital.
Prior experience in either a Call Center or Service Desk or customer service environment.
Experience with Microsoft Office software.
Experience with Microsoft operating systems
Service Technician I Jobs
By Spectra Infosystems Inc At Irvine, CA, United States

Job Description Electrical Inspect, maintain and adjust electrical equipment such as but not limited to electrical wiring, conduit, panels, switch gear, switches, gauges, transducers, ...

Service Desk Analyst I - $17/Hr
By The Job Network At Missoula, MT, United States

Service Desk Analyst IDo you enjoy working with/on computers? Do you have a background working in IT or are looking to build a career in that field? Well we have a great opportunity for you! LC ...

Service Desk Technician I
By Mytech Partners At Colorado, United States
Remote support of Mytech Partner’s managed services clients during business hours, M-F (1 hour lunch break)
Self-motivated and responsive to management and clients
Prior industry experience desired, specifically supporting Microsoft-based workstations
Ability to concisely document processes, issues, resolutions; strong writing skills required
Strong problem solving and critical thinking abilities
Respond to client service requests
It Service Desk Technician I
By Exactech At Gainesville, FL, United States
Experience working in an ITIL-driven environment and working knowledge of ITIL principles and processes.
Develop service delivery knowledgebase to include fact sheets, tutorials, and FAQs.
Provide on-site remote hands for vendors and engineers as required.
Associates Degree or equivalent work experience required. Bachelor's Degree or equivalent work experience preferred.
Minimum 1-3 years of experience in Information Technology service delivery.
Experience with Windows operating systems and M365 Office productivity suite.
B Level Service Technician
By Wilson County Hyundai, Inc. At Lebanon, TN, United States
High school diploma, GED, or equivalent work/education combination.
Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment.
Excellent customer service skills and basic computer competencies.
Perform work specified on the repair order efficiently and per dealership procedures.
Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
Diagnose, maintain, and repair vehicle automotive systems, including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
It Service Desk Technician – Level 2 (Msp)
By Bowman Williams At Los Angeles, CA, United States
Email Administration with mid-level of user management including configuring new accounts, password resets, and troubleshooting user login, profile, and permission issues
High-level experience and knowledge of Windows and Mac operating systems
Experience in troubleshooting Remote Desktop Services and VPN
Experience with desktop operating systems
Virtualization Administration and architecture knowledge such as rebooting virtual machines, allocating necessary resources, and maintaining the hypervisor
Experience with M365 and ConnectWise
Simulator Technician Level I
By CAE USA At United States
Utilize maintenance management system to record and track maintenance activities.
Learn and comply with CAE quality management system.
Have the manual dexterity, knowledge, and experience necessary to work safely and effectively with various hand tools.
Run automatic Qualification Test Guide (QTG).
1 year of simulator related experience in (electronics/avionics, automated systems, or computer networking repair and troubleshooting)
Knowledge of analog and digital theory
It Service Desk Technician I
By Harvard Maintenance At New York, NY, United States
AA in IT related field or IT certification or 1 year of experience working in a technical environment.
Provide remote help desk support via phone and/or in-person.
Update company Knowledge base (Confluence) with technical documentation and solutions
Help maintain and administer Microsoft Intune environment and devices in endpoint manager.
Experience installing, upgrading, and repairing desktops or laptops running MS operating systems.
Experience with smart phones, tablets, and other technical equipment.

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for a Service Desk Technician Level I to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, providing customer service, and resolving technical problems. If you have excellent customer service skills and a passion for technology, this could be the perfect job for you!

A Service Desk Technician Level I is responsible for providing technical assistance and support related to computer systems, hardware, or software. They are typically the first point of contact for customers seeking technical assistance.

What is Service Desk Technician Level I Skills Required?

• Excellent customer service skills
• Knowledge of computer hardware, software, and networking
• Ability to troubleshoot and diagnose technical issues
• Ability to work independently and as part of a team
• Ability to communicate technical information to non-technical users
• Ability to multitask and prioritize tasks

What is Service Desk Technician Level I Qualifications?

• High school diploma or equivalent
• A+ certification or equivalent experience
• Experience with customer service
• Experience with computer hardware and software

What is Service Desk Technician Level I Knowledge?

• Knowledge of computer hardware and software
• Knowledge of networking and troubleshooting
• Knowledge of customer service principles and practices
• Knowledge of operating systems

What is Service Desk Technician Level I Experience?

• Previous experience in a customer service role
• Previous experience in a technical support role
• Previous experience in a help desk role

What is Service Desk Technician Level I Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot and diagnose technical issues
• Provide technical assistance and support
• Install, configure, and maintain computer hardware and software