Senior Specialist, Fraud Investigations Analyst

Your Opportunity

The Senior Specialist - Fraud Investigations, plays a key individual contributor role within the Fraud Investigations (FI) group of the Financial Crimes Risk Management Organization (FCRM). FI is responsible for conducting fraud investigations and pursuing recovery efforts of unauthorized debits to client accounts. Types of case investigations conducted include wire, Money link, New Account Fraud, trades, and Schwab issued checks that affect Charles Schwab.

What you are good at

• Multitask investigations with client follow up.
• The Senior Specialist is responsible for conducting complex and challenging fraud investigations. Quality is a must while maintaining a portfolio in a fast pace environment.
• The ability to effectively manage cases workloads and additional daily responsibilities at a high level of competency is required.
• Senior Specialists for the Fraud Investigations group must demonstrate a high degree of initiative with minimal supervision when addressing their daily responsibilities.
• All casework must be completed within well-defined regulatory guidelines in an environment that is fast paced and demanding.
• Consistency in exercising sound judgment and decision making with respect to risk and fraud issues is key.
• Knowledge of Regulation E and experience navigating the requirements of the Regulation.

What you have

• Exceptional client focus: ability to effectively and quickly form relationships and establish trust, respect, competence and confidence
• Demonstrated ability to effectively work independently while also collaborating with team members as well as internal business units and industry peers
• BS/BA degree preferred
• Ability to analyze issues and develop problem solving methodology with minimal guidance.
• Securities license(s) a plus
• Demonstrated skills related to individual case/workload management
• Membership in the International Association of Financial Crimes Investigators (IAFCI) is supported and encouraged
• Demonstrated ability to maintain strict adherence to regulatory guidance regarding Suspicious Activity Report (SAR) filings as they relate to fraud as well as internal compliance standards and guidelines
• Proven expertise with financial investigations demonstrating risk-based judgment, problem solving skills and strong analytical ability.
• Ability to make a strong individual contribution to the development of a high functioning team
• Strong time management skills utilizing a risk-based approach to prioritizing and completing daily tasks
• Experience creating or preparing Suspicious Activity Reports (SAR)
• At least 3+ years of professional experience working in a fraud, compliance or operations in financial services.
• Financial investigation in Federal, State or local law enforcement, Certified Fraud Examiner (CFE), Certified Anti Money Laundering Specialist (CAMS) and related designations a plus
• Ability to multi-task and work in a high volume, high pressure environment
• Must have strong interpersonal, influencing and facilitation skills, with strong oral and written communication ability