Senior Program Manager - Transit (Remote)

// At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel.

The Role

// We are looking for an exceptional client-facing technical Program Manager with substantial commercial, relationship management, project control and negotiation skills to implement our cloud-based fare payment platform at the world's most significant and most vital transit agencies. This person will be a dynamic member of the Global Services team, acting as a change agent for transit agencies worldwide. Some of the responsibilities will involve:

• Creation and management of delivery schedules and complex project and relationship management at the most senior levels
• Negotiate critical roadmap requirements with internal teams and scope new opportunities with business development and account managers
• Lead status meetings and steering committees to represent the agency voice and negotiate strongly for timelines, requirements, customisation, integration, and enhancements
• Executive and stakeholder relationship development and management
• Work with agencies to develop full-fare collection and MaaS solutions
• Assess project and executive risk to implement controls, communication, and risk management strategies
• Familiarity with systems integrators and embedded technology models from interest to system delivery
• Financial and commercial accountability from pre-bid to post-delivery
• Program manage complex technical solutions in transportation and MaaS, including custom solutions
• Consulting services for best practices, risk management, cost control, and commercial decisions

// Careers at Masabi are for people who are going places - people who are moved by our mission to improve accessibility and make fares fair for everyone. We are grateful to be a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. We operate with openness — we celebrate multiple approaches and points of view and strive to create an environment where everyone feels empowered to bring their whole, authentic selves to work. Whoever you are, just be yourself.

We encourage people from underrepresented backgrounds to apply; we don’t discriminate. Also, please notify our team of your pronouns at any point in your application.

We believe in journeys made simple. Excursions made effortless. So, we cancel out confusion and leverage our collective expertise to support transit agencies and make life better for millions of riders — together we are creating a future.

We’re already powering journeys - are you ready to join us?