Senior Manager, Technology Business Partner - Remote

Position Summary

Our industry is in an unprecedented period of transformation. Product offerings are expanding; we can provide more customer value than ever before. There has never been a more exciting time to be in the insurance business! Now is the right time for business-minded technology leaders to grow their career in this industry. The Sr. Manager Technology Business Partner is an experienced and motivated IT professional who is ready provide leadership and direction on HUB International's Business Partner Management team. The successful candidate will join like-minded colleagues to grapple with questions like: what capabilities are most critical for insurance products in the digital future? How do we launch new products more quickly? How do we ensure IT delivers the best possible end-user experience?

Reporting to Director, Technology Business Partner, this role represents the voice of the business partner within IT. They are accountable for delivering the best possible IT experience to the business through ensuring day-to-day IT operational excellence. In support of aligning capabilities with long term business objectives, the Sr. Manager TBP will collaborate with other technology leaders to develop solution roadmaps. Will prioritize and drive investment decisions, shape incoming demand, and collaborate with the PMO on a portfolio management approach. Strong EQ is a must. Success in this role is 100% dependent on ability to develop trust through relationship-building, both with senior business executives as well as with IT leaders and their teams. Seeking a leader, who will bring a perspective, contribute to the intellectual strength of the team, take action, and always drive for the best business outcomes.

/ Duties

Leadership / Relationship Management

• Help drive HUB's transformation to a culture of long-term business capability growth
• Support Business Partner Management leadership in developing and implementing the BP team objectives and strategy; own and drive execution
• Be the voice of the business partners. Ensure the business’s experience with IT is excellent
• Grow strong relationships with IT colleagues; know how to navigate the IT organization, be able to inspire support and good business partnership throughout all levels IT
• Establish strong relationships and high level of trust with key leaders in the business units

Business Capability Realization

• Plan and execute IT investment planning in a way that connects business needs to business objectives and strategy
• Participate in IT strategy creation; align enterprise and Business Unit strategies
• Work with Architects to develop solution investment roadmap
• Collaborate with business leaders to identify business capability needs
• Continually learn the business; understand and be able to articulate business strategies, objectives and priorities

Portfolio Management / Governance

• Facilitate recurring prioritization discussions; drive enterprise to the right IT investment decisions; continually re-visit priorities and investment trade-offs
• Coordinate resources from across the PMO, Business Analysis, and Architecture to analyze proposed initiatives
• Shape ongoing business demand to ensure alignment with overall business needs framework and BU strategy
• Collaborate closely with the PMO Governance to constantly improve the Business Case intake and management process
• Collaborating with Business Unit executives and other leaders, develop budget and priorities for annual IT investment portfolios
• Own and drive business cases, collaborating with business stakeholders, PMO, and IT Delivery colleagues; define scope, ROI, risks, staffing requirements, and financial needs

Delivery

• Hold project managers and other implementation resources accountable for successful delivery of business outcomes
• Be the voice of the Business Partner ; represent business interests on projects
• Participate in project and program steering committees
• Own and manage portfolio of IT-enabled business projects, with support from the PMO

Reporting and Tracking Continuous Improvement

• Communicate closely with VP IT Infrastructure & Operations to ensure day to day services are delivered to business units at expected, according to SLA's
• Show full cost transparency to business; enable business leaders to understand the value they receive for the budget they spend on IT services
• Build out and deliver portfolio dashboards IT health scorecards for the BU's
• Assess maturity of Business Partnership with BU's; collaborate with BU leadership to set tangible improvement goals; track quarterly progress and report periodic updates to BU

Required Qualifications

• Passionate about delivering business value to business partners and end users
• Proficient at driving transformational change in large organization with varied stakeholders
• Proficiency in MS Office Suite, MS Project, Visio, and SharePoint
• Customer centric mindset that anticipates business needs and responds positively to feedback
• Experience delivering highly complex IT programs and projects
• 3+ years as a Business Partner, BRM, Program Manager, Portfolio Manager (or similar)
• Demonstrated proficiency in insurance or insurance brokerage – Property and Casualty; Employee Benefits; and/or Retirement and Private Wealth.
• 7+ years of IT leadership / management experience
• Excellent at presentation and persuasion; know how to adjust message for the audience
• Track record of developing and managing trusting relationship with executives and other leaders
• Ability to lead and motivate others; demonstrating empathy and knowledge of personality types
• Deeply experienced at writing and presenting business cases within formal governance structure

Other Helpful Qualifications

• Digital Product Management / Ownership
• Have led or made significant contributions to a digital transformation program
• Business Analysis and Business Architecture experience
• M&A integration experience

Education:

• MS or MBA a plus
• 4-year degree required in related field

Disclosure required under applicable municipal regulations in NY and NJ, as well as the law in Colorado: The expected salary range for this position is $130,000 to $150,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.