Senior Manager, Counselor Engagement & Success, College Greenlight

About EAB

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,500 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across five major areas: enrollment, student success, institutional strategy, data & analytics, and diversity, equity, and inclusion (DE&I). We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.

At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.

For more information, visit our Careers page.

The Role in Brief:

College Greenlight, a division of EAB, has a mission to increase the number of lower-income, first-generation, and underrepresented students who access, afford, and complete higher education. We do this by building and engaging a powerful advocacy network connecting both “sides of desk”: the counselors and organizations who support and guide these students, and the colleges that are seeking to increase their representation and success. We view our work through the lens of access and equity-striving to reduce barriers to education, close information gaps, uncover life-changing opportunities, and help more students to fulfill their potential through education.

Senior Manager, Counselor Engagement & Success, College Greenlight

The Senior Manager, Counselor Engagement & Success is an important member of the College Greenlight team, directing and overseeing our work to maximize engagement with our nationwide network of counselors and community-based organizations (CBOs)- including college access/success programs, TRiO/GEAR Up programs, and schools. This person will lead the development of our strategy and manage team members who support and work to grow our network of CBOs/student advocates. Through their unique experience and expertise in college access, this person will also play an important role in supporting College Greenlight’s college partners and sharing insights with EAB’s broad network of colleges.

This role may be based within any EAB office or remotely within the continental United States.

Primary Responsibilities:

• Lead or participate in the development and execution of College Greenlight’s virtual and in-person convenings and events throughout the year
• Represent College Greenlight at convenings of colleges access professionals and colleges admissions officers
• Motivate deeper engagement of our current partners - e.g., use of our online resources, attendance at our workshops, connections to college partners
• Strengthen relationships with key national and regional organizations and scholarship providers
• Moderate events for current or prospective College Greenlight/EAB college partners
• Lead efforts to engage with College Greenlight’s network of advisors and college access organizations
  • Motivate deeper engagement of our current partners - e.g., use of our online resources, attendance at our workshops, connections to college partners
  • Strengthen relationships with key national and regional organizations and scholarship providers
• Support current Greenlight college partners in gaining the most value from our services, including best practice trainings, recommendations for working with CBOs, lists of recommended CBOs
• People manage those dedicated to acquiring, onboarding and supporting our network of college access organizations and schools
• Collaborate with College Greenlight team to:
  • Support current Greenlight college partners in gaining the most value from our services, including best practice trainings, recommendations for working with CBOs, lists of recommended CBOs
  • Share expertise to support ideation and development of new content
• Share expertise to support ideation and development of new content

Basic Qualifications:

• Experience developing and executing programming/events to support and engage first-generation, lower-income, and underrepresented students
• 5+ Years of professional experience including meaningful experience working at a school/CBO in supporting first-generation, lower-income students to/through colleges
• Deep knowledge and experience related to the CBO community and their work
• Strong written and oral communication skills; experience developing compelling presentations and communicating insights to inform and influence
• Effective interpersonal and teamwork skills
• Strong work ethic and desire to effectively support the Greenlight community and impact the nationwide college access space
• Bachelor’s degree (preferred majors include Education, Business, Marketing, Communications, and the Humanities)
• Detail-oriented with excellent organizational skills
• Proven ability to develop and maintain trusting relationships with partners and internal teams with a strong focus on partner satisfaction and retention

Ideal Qualifications:

• Experience with data tracking and content management systems (e.g. Salesforce, AirTable)
• Commitment to valuing diversity, practicing inclusive behaviors, and contributing to an equitable working and continual learning environment in support of EAB’s DE&I Promise

If you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome diversity of background and experience. We would encourage you to submit an application if this is a role you would be passionate about doing every day.

Benefits:

Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package.

• Paid parental leave for birthing and non-birthing parents
• Infertility treatment coverage and adoption or surrogacy assistance
• Dynamic growth opportunities with merit-based promotion philosophy
• Daytime leave policy for community service or fitness activities (up to 10 hours a month each)
• Benefits kick in day one, see the full details here.
• 20+ days of PTO annually, in addition to paid firm holidays
• Medical, dental, and vision insurance; dependents and domestic partners eligible
• Phase Back to Work program for employees returning from parental leave
• 401(k) retirement plan with company match
• Wellness programs including gym discounts and incentives to promote healthy living

At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.

To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.