Associate Director Student Success - Ctu Online

• Drive results: can be counted on to meet and exceed goals appropriately and successfully, consistently a top performer, modeling correct behaviors and process execution
• Building Effective Teams: defines success in terms of the whole team and creates a feeling of belonging in the team.
• Developing Direct Reports: provides challenging and stretching tasks and assignments by constructing compelling development plans and executing them.
• Confronting Direct Reports: deals will problem direct reports firmly and in a timely manner
• Self-Knowledge: knows personal strengths, weaknesses, opportunities and limits
• Customer Focus: dedicated to student development and success, establishes and maintains effective relationships with students and earns their trust and respect, exceptional counseling, coaching and mentoring skills
• Interpersonal Savvy: builds appropriate rapport as well as constructive and effective relationships
• Learning on the Fly: learns quickly and open to change
• Managing Vision & Purpose: communicates compelling and inspired vision or sense of core purpose. Can inspire and motivate entire units or organizations.
• Managing & Measuring Work: clearly assigns responsibility for tasks and decisions while monitoring process, progress and results.

• Knowledge of online delivery methods and effective communication in both traditional and online educational forums is essential
• Knowledge of college student development and student success theory and/or experience working with students from orientation to graduation, non-traditional student populations, student advising, or undergraduate retention.
• Background in managing and evaluating processes and personnel using data
• Proven ability to develop and conduct presentations for diverse audiences

• 5 + years of working in a customer service or learning and academic services area
• Bachelor’s Degree from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent)
• 2 + years of management experience (with a direct reporting relationship of 10 or more)

• 3 + years of experience leading a team
• Master’s Preferred from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent)
• 5 + years of experience with leading student advising in a fast paced, post-secondary education environment.

Pay and Benefits

• Paid time off
• 401(k) Savings Plan
• Life insurance
• Pay for this role ranges from $75,000 to $85,000 annually
• Adoption assistance
• Health savings and flexible spending accounts
• Dental insurance
• Employee Stock Purchase Plan
• Medical insurance
• Vision insurance
• Tuition assistance
• Short-term and long-term disability