Senior Account Manager (Remote)

Staples is business to business. You’re what binds us together.

Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills, and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.

What you’ll be doing:

• Responsible for prioritizing account portfolio, identifying core and specialty category opportunities, and teaming with experts where necessary.
• Responsible for the sales results of an assigned book of accounts.
• Prioritize your account portfolio to gain a solid understanding of accounts, build strategic growth plans and identify new opportunities for resource deployment.
• Utilize Salesforce on a regular basis, keep yourself organized and accounts updated, manage a healthy pipeline and advance opportunities as they progress.
• Own customer compliance through retaining and growing sales at customer sites utilizing sales play.
• Grow sales and profitability by penetrating across all categories of products through relationships with your customer base by increasing sales across all customer sites and top users within their accounts.
• Responsible for setting your own schedule, maintaining your calendar of virtual appointments with customers and partners, and prioritizing activity based on your knowledge and understanding of the business.

What you bring to the table:

• Ability to identify opportunities based on customer trends, challenges, and shared concerns
• Ability to develop and deliver presentations and pitches
• Ability to connect easily with customers at all levels and become a trusted advisor
• Commitment to self-improvement, self-awareness, and growth
• Familiar with office supplies, including facility and breakroom, technology products, business furniture, print and promotional products
• Inclusive nature that leaves every person feeling equally heard and valued
• Collaborative approach with specialists, team members and your customers themselves, to ensure successful outcomes
• Ability to interface well with customers at any level