Security Operations Engineer Jobs

Platform.sh is a remote-first global workforce building a better cloud platform to create, manage and responsibly scale web applications.

As a collective with diverse backgrounds, we work together to test, innovate, and challenge one another, finding new ways to reimagine digital experiences. We’re here to help our customers thrive.

Bring your experience to our team, and help us build a better way.

Position Summary

Platform.sh seeks a Security Operations Engineer to oversee the effectiveness of the Security team, manage security incidents, and monitor worldwide activity to uphold our security standards. We are seeking someone who is eager to learn, grow with the team and take on new challenges. This is an excellent opportunity to kickstart a career in security and make a substantial impact on the company's security operations. As a member of a newly established position, you will have a unique opportunity to contribute to its growth and refine processes.

This role reports to our Security Operations Manager and collaborates closely with all teams within the organization

What you can expect

• Create and improve internal procedures to handle security incidents
• Guide the creation of new detection use cases
• Ensure all systems and services in our environment are securely configured and monitored
• Coordinate with other departments to handle incidents or their prevention (e.g., call for a patch rollout, incident clean-up)
• Develop and maintain logging and monitoring capabilities across our cloud surface, using built-in tools or custom ones
• Support other Security teams by responding to information requests, both formal and informal, and to gather evidence for our ongoing certifications such as PCI-DSS and SOC 2
• Investigate ongoing and completed incidents to provide an RCA (Root Cause Analysis)
• Improve accuracy and false positive detection to minimize noise
• Coordinate penetration testing, vulnerability scanning, and related activities
• Develop Cyber Threat Intelligence capabilities
• Ownership of the on-call rotation; provide assistance for both internal and external (customer-related) matters, in a role akin to a “first responder”.

What you bring

• Proficiency in shell scripting and/or Python
• Comfortable with using only the terminal to complete tasks (SSH/CLI tools are ubiquitous in our workflows)
• Command of general Linux fare (kernel, core utils, terminal, shell scripting, man pages, etc.)
• Good knowledge of IaaS solutions such as AWS, GCP or Azure
• 1-2 years of aggregate experience in similar roles (e.g., L1 Support, SOC Analyst)
• Strong understanding of monitoring and detection technologies in cloud network architectures with complex topologies
• Excellent oral and written communication skills. As a worldwide company, English is our lingua franca and Markdown is our notation of choice

Bonus points

• General security certifications from entities like ISC2 and GIAC (e.g., SSCP, GCIH)
• CSP certifications (check our providers here), where Security or Operations focused are preferred (e.g., AWS: Cloud Practitioner, SysOps Administrator, Certified Security)
• In-depth knowledge of Platform.sh provided software (check our docs here)
• Demonstrable experience in regulatory compliance such as PCI-DSS or SOC 2 Type II

We're all remote

We’re a worldwide, distributed team looking for the best talent. Our remote model has been in practice and thriving since 2014. To us, remote work means flexibility and having truly diverse, global teams. Keep in mind that we may have some restrictions on where you can work due to the role.

To maximize team coverage, this role is preferred in the Americas and in time zones ranging from UTC-7 to UTC-8.

Company perks and benefits

• Fair PTO (standards based on location)
• Company shares (discretionary)
• An innovative product you can believe in. We’re sustainably changing the way companies develop and manage their web applications
• Tandem – a pool of linguists from around the world willing to help each other work on learning new languages
• Inclusive parental leave (timeline based on location)
• Healthcare, dental, and vision (US, CA, UK, and FR employees only)
• A Wellness stipend and a Professional development budget
• Office equipment budget
• We’re voted as A Best Place to Work by 96% of our employees, Forbes Top 30 Companies for Remote Jobs, and in France Best Workplaces for Women
• Unlimited Platform.sh accounts
• Hands on leadership that cares in a flexible, open work environment, where your voice is encouraged. We can always find ways to do better and look forward to hearing your ideas
• Team off-sites, local meets, marketing sponsored events etc
• A global team, rich with culture and diversity
• Company-wide DE&I initiative that you can be a part of

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.

You can expect 3 – 4 interviews on Google Meet. You will have the opportunity to meet with a variety of Platformers throughout the interview process. You’ll also have the opportunity to schedule virtual coffee chats with potential future peers to see if you can envision working together. Use interview and coffee time to make sure the company aligns with what you’re looking for in your future working environment.

All roles require background checks.

About us

Platform.sh is a unified, secure, enterprise-grade platform to build, run, and scale fleets of websites and applications. We are trusted by 5,500+ organizations globally to help create innovative digital experiences.