Seasonal Sales Associate - Houston, Tx

The main duties of this position are to greet and assist the guests in their selection and purchase of merchandise. Take the opportunity to make a difference, make a connection, and help fund your shopping for the holidays with competitive pay and generous discounts. This opportunity is open at our Fort Bend Town Center location in Houston, TX.

What You Will Be Doing

• Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry.
• Assist Store Management in achieving store Key Performance Indicator Metrics.
• Must be able to multitask in a fast-paced environment.
• Demonstrate effective guest service skills and resolves guest issues effectively.
• Consistently demonstrates strong written and verbal communication skills; a strong attention to detail and a high degree of organizational skills.
• Present jewelry from stock/cases to guest and replace items in correct areas when sale is completed.
• Repair, polish or solder jewelry.
• Assist with daily housekeeping and maintenance duties.
• Box and wrap sales for gift presentation.
• Attend all required meetings.
• Enter guest data and other sales data for guests into POS (sales, returns, special orders, engraving, repairs) completely and accurately and obtain proper signatures on guest sales.
• Provide knowledgeable service to guests on product information utilizing in-store tools/training.
• Assist Store Management in meeting company standards in overall store presentation.
• Achieve established individual Key performance metrics.

What You Will Need

• Enthusiastic, willing to learn, and contributes to a positive team spirit.
• Good communication skills.
• Proven ability to coordinate multiple tasks simultaneously and manage frequent interruptions.
• Possess strong problem diagnosis skills and the ability to work effectively under pressure.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Good organizational skills and time management.
• Strong problem-solving skills, and the ability to quickly learn new technology.

Preferred Qualifications

• Previous retail sales or guest service experience.