Seasonal Floor Staff $17 Hr + Free Movies

Summary: Floor Staff team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service. Floor Staff may be scheduled to work in the Box Office, Concession Stand, or as an Usher. Floor Staff employees must act as a representative of Regal in a way that is consistent with our mission statement and policies.

Essential Duties and Responsibilities for each position include, but are not limited to, the following:

• General cleaning duties; and
• Compliance with our company dress code.
• Handling of emergency situations when called upon to do so
• Regular and consistent attendance

Box Office

• Promoting the Regal Crown Club program
• Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed discount tickets, passes and coupons
• Up selling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX).
• Responding to phone calls and questions from guests in a manner that is consistent with our guest service philosophy
• Ensuring tickets are sold in accordance with the MPAA rating system and company policy

Concession

• Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed coupons as well as concession stock inventory.
• Ensure required alcohol certification and training are current where applicable.
• Up selling/Suggestive selling
• Promoting the Regal Crown Club program
• Operating, preparing and cleaning of all concession related equipment
• Complying with all local, state and federal food safety laws.

Usher

• Conducting in theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums
• Inspecting backpacks and packages when applicable.
• Tearing tickets, collecting and depositing appropriate stub, and directing patrons to their auditoriums.
• Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways and other areas outside of the auditorium
• Perform in-auditorium concession auxiliary sales as directed by management
• Monitoring the cleanliness and operation of theatre vending equipment
• Reporting to the management any problems, discrepancies or unusual situations that arise at the theatre.
• Enforcement of MPAA rating system
• Managing crowd control and assisting guests in finding seats in auditoriums when necessary

Assisting with all opening and closing duties as assigned by management

*This is a smoke free facility*

**When applying for this position, please use a desktop or laptop computer. Do not use a smartphone, tablet, etc. as your application may not be stored in our system and/or available for review**