Scheduling/Intake Coordinator Home Health - (Walnut Creek) 2

Health Link Home Health Agency, a leading home health agency servicing the greater San Francisco Bay Area across multiple medical specialties and patient treatments. Currently, we are seeking a self-driven Scheduling/Intake Coordinator to join our team in the Mount Diablo Valley Area. As we approach our 20-year anniversary of providing high-quality care to our patients, we are looking for someone who shares our passion for improving healthcare outcomes and patient experience.

As an essential member of our team, you will have the opportunity to work in a collaborative and supportive environment with our clinical and office staff in San Francisco and Walnut Creek. This is an IMMEDIATE job opening for our East Bay office, the ideal candidate is a dynamic, high-energy, team player ready to join our team and hit the ground running. We are looking for someone that is willing to demonstrate exemplary performance in their ability to prioritize, multitask, organize, and learn quickly. We are looking for a detail oriented individual, with an extremely pleasant demeanor who posses excellent communication skills along with being comfortable with handling a large call volume! As a Scheduling Intake Coordinator, you will perform clerical/scheduling activities that facilitate Agency operations. These activities include coordination of clinician schedules with the patients wants and needs, processing intake information, and communication with referral sources.

Why Us:

• Forward-thinking, transparent, and inclusive company culture
• Competitive compensation with medical, dental, vision, 401k (with match) and other great benefits for all employees
• COVID-Ready Protocols (Employees and staff adhere to guidelines to operate and work safely)
• Collaborative environment within clinical and office staff in San Francisco

What You'll Do:

• Assure that cases are filled within established time frames
• Assist with intake
• Attend meetings and educational programs as required
• Provide direction to direct care employees and communicate with supervisors as needed to assure safe and effective coverage of patient needs.
• Provide appropriate notification of schedule to employee, patient, supervisor, and others as appropriate
• Perform job in compliance with Agency policies and procedures
• Follow up with employee on scheduling problems encountered by the on-call staff
• Perform other duties assigned
• Maintain schedule for services requested and provided to agency patients
• Accept responsibility for personal and professional development
• Respond to emergency calls and arranges schedule accordingly
• Report any scheduling changes and/or client concerns to supervisor; notify client of changes.
• Verify time records with schedules

Why You'll Be Successful:

• Demonstrates strong verbal, written and interpersonal communication skills
• Detail Oriented Individual with excellent communication skills
• Current scheduling/intake experience, preferably in home health
• Demonstrates time management, organizational skills, and ability to function with minimal direction
• Extremely pleasant on the Phone & comfortable with large call volumes
• Strong computer skills
• Knowledge of medical terminology

COVID-19 Precaution(s):

• Social distancing guidelines in place
• Personal protective equipment provided or required
• Temperature screenings
• Sanitizing, disinfecting, or cleaning procedures in place

Work Location:

• One location

Work Remotely

• No

Job Type: Full-time

Benefits

• Extremely Competitive Pay
• Vision insurance
• Life insurance
• 401(k)
• Health insurance
• 401(k) matching