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Intake And Operations Coordinator

Company

Let's Talk About Anything
Address , San Francisco, Ca
Employment type PART_TIME
Salary $20 - $25 an hour
Expires 2023-07-19
Posted at 1 year ago
Job Description

Let’s fix our broken mental health system. Build a thriving therapy & coaching collective from the ground floor.

Description

Based in San Francisco with spacious, modern offices in the Hobart Building in Downtown San Francisco (by Montgomery Bart) and Dogpatch/Potrero Hill, with opportunities for telehealth.

Role Responsibilities:

  • Bridge high-achievers and entrepreneurs with clinical and coaching support.
  • Conduct intake sessions with clients interested in therapy; gather mental health information to inform clinical assessment, therapist match, & most effective evidence-based treatment plan
  • Assist owner with inbox & calendar management
  • Build community of future therapists through Career Changers Scholarship administration.
  • Implement marketing/editorial content calendar to increase social media engagement (LinkedIn, Instagram, Twitter, Facebook)
  • Coordinate scheduling to book prospective and current clients’ sessions
  • Kindly provide curated referrals for clients needing different resources
  • Onboard new clients including facilitating completion of service agreements, scheduling recurring sessions, and setting up telehealth portals (ie: Simple Practice, Notion, Zoom…)
  • Guide prospective clients through the stages of initial outreach - consultation - scheduling - onboarding - first appointment - returning. Maintaining waitlist when appropriate.
  • Manage processes associated with business administration (ie: replenishing office supplies, onboarding new employees)
  • Coordinate office property management & subleasing agreements.
  • Oversee billing processes including monthly invoices, superbills for insurance reimbursement, and updated payment information


Benefits:

  • Flexible schedule
  • 15+ hours / wk
  • $20+/hour; rate & benefits negotiable based on experience & commitment
  • Opportunities for professional advancement and growth
  • Learn how back-office operations & marketing flows work in private practice
  • Hired as W2 part-time employee
  • Gain clinical hours & supervision towards licensure if/when registered California Associate (ASW, AMFT, APCC, Psychological Associate)
  • Ideal for future therapists pursuing or enrolled in clinical graduate school


Requirements:

  • Technically savvy, detail-oriented, & thrive in fast-paced environment
  • Intellectually curious regarding clinical skills-building & operationalizing inefficiencies
  • Completed bachelor’s degree or higher for psychology related field, engaged in evidence-based clinical training(s), and/or have relevant industry experience
  • Maintain appropriate boundaries of the Intake/Operations Coordinator position
  • Uphold privacy and security laws. Understand ethical obligations of clinical profession
  • Meet clients’ need for some morning, evening, and/or weekend availability
  • Empathetic, well-informed, and resourceful while supporting prospective and current clients


Let’s Talk About Anything is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnic background, color, national origin, age, protected veteran or disabled status, genetic information, religion, sex, sexual orientation, or gender identity.

Salary

$20 - $25 per hour