Scheduling Coordinator Jobs

We are a state-of-the-art orthodontic practice that prides itself on clinical excellence while providing an exceptional patient experience. Our team is comprised of individuals who are self-starters, empathetic, energetic, and truly understand how to “wow” a patient. We build strong relationships with our patients, our communities, and each other – one smile at a time.

Role Scheduling Coordinator

Job Type Non-exempt

Reports To Doctor & Practice Manager

Description Scheduling Coordinators plays a vital role in ensuring each patient receives excellent treatment! They are responsible for welcoming the patients when they visit the practice and for scheduling appointments for both new and current patients.

We are looking for people who are

• Curious
• Improvement focused
• Eager to learn new skills
• Self-Starters
• Flexible
• Committed
• Team focused
• Relationship focused
• Fun
• Listeners who relate with people

Essential Job Functions

• Welcome patients as they enter the practice
• Serve as the "face" and the "voice" of the practice
• Scheduling appointments for both new and current patients and answering any questions they may have about their upcoming appointments
• Answer phones and greet patients
• Assist in opening and closing the practice everyday with other members of the team
• Take payments and assist in verifying insurance, if needed

Essential Job Skills

• Displays strong interpersonal skills and has a customer service mindset
• Must have strong organizational skills and ability to multitask
• Communicates effectively and respectfully to patients, Doctor and team
• General knowledge and understanding of front office and administrative duties
• Ability to demonstrate reliability and responsiveness to patients and team

Please note this job description is not designed to cover a comprehensive list of duties or responsibilities that are required for this position. Duties and responsibilities may change with or without notice.

Minimum Requirements

• Flexible Schedule
• High School Diploma or GED
• Strong organizational skills

Preferred Requirements

• 1-2 years front office experience, dental preferred

Benefits

• Robust 401k plan, including a company match up to 4%
• Competitive benefits package including PTO, health/vision/dental insurance, and company paid STD/LTD

Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting, standing, walking for much of the day
• Manual dexterity Lifting up to 30 pounds (may exceed this amount at times in emergency patient situations)
• Bending and reaching

Southern Orthodontic Partners is an Equal Opportunity Employer (EEO).