Scheduling Assistant Jobs

The Office of the Bronx Borough President is responsible for advocating for the entire borough, its residents, and its best interest within local and state government. The responsibilities of the Borough President vary, from directly communicating with the Mayor and City Council on budget priorities and reviewing major land use decisions to appointing members to community boards and other City-based panels and acting as a liaison between residents and city agencies regarding numerous concerns. The scheduler is a pivotal member of the executive team for the Bronx Borough President. It is important to consider how the scheduling staff will work cooperatively and strategically with other staff. The workload will be heaviest when the legislature is in session. Under the supervision of the Director of Operations, the scheduler is tasked with the following responsibilities:

• Collecting, sorting, distributing, or preparing mail, messages, or courier deliveries.
• Monitoring and tracking the Borough President’s incoming telephone calls, manage messages, and return calls as requested
• Coordinating catering for luncheons, committee, board, and other meetings for the Borough President.
• Keeping drivers updated on locations for meetings and ensure their contact information is on the calendar.
• Determining nature and purpose of visit, and directing or escorting visitors to specific destinations.
• Processing and preparing memos, correspondence, travel vouchers, or other documents.
• Answering, screening, or forwarding calls, providing information, taking messages, or scheduling appointments.
• Preparing meeting agendas and/or collect briefings for upcoming meetings at least 24 hours in advance.
• Greeting visitors and preparing meetings spaces.
• Filing and maintaining records.
• Partnering with the communications team and district office staff to schedule radio and television press interviews
• Scheduling appointments and maintaining and updating appointment calendars.
• Schedulers also manage cancellations and cancellation notifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

This position requires the incumbent to possess the following skills:

• Strong verbal and written communication skills
• Creativity and alternative thinking
• Ability to multi-task under tight deadlines
• A willingness to take on responsibilities and challenges
• Strong troubleshooting abilities
• Honesty and reliable work ethic
• Be able to work independently with little or no supervision
• Pleasant demeanor, and cooperative attitude
• Strong analytical mind to address work-related issues and problems
• Attention to detail
• Reliability (responsible, and dependable in fulfilling obligations)
• Accepting criticism and dealing calmly and effectively with high-stress situations;

Preferred Skills

• Microsoft Office Suite, MS 365 or Google Suite
• Apple IOS (iPhone, MacBook, etc.)
• Keyboard familiarity with the ability to type at a minimum of 100 keystrokes (20 words) per minute.
• Various video conferencing software (WebEx, Zoom, Microsoft Teams, etc.)

Current City Employees:
Please log into Employee Self Service (ESS) at http://www.nyc.gov/ess and search for
Job ID number 56058
All other applicants:
Please go to http://www.nyc.gov/jobs and search for Job ID number 56058
Incomplete applications will not be considered. Only those applicants under consideration will be contacted for an interview.
NO PHONE CALLS, FAXES OR PERSONAL INQUIRIES PERMITTED.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.