Salesforce Manager - Remote

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

Looking to build your career in an exciting industry and a growing world-class organization? Come see why so many of our team members recommend us to their friends!

Who are we?

Steritech Brand Standards is proud to be a member of the Rentokil family of companies in North America. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality. We are extremely proud of our legacy of excellence and constantly work to enhance the value and impact of our services.

What does our Manager, Salesforce do?

This role will report to the Senior Director, Sales Operations with a dedication to improving and evolving our commercial sales process, they will work directly with Sales Leadership and S&M Operations to ensure our CRM systems are optimized. Expected outcomes include improved adoption and utilization of our CRMs, improved organization of our CRM data, and improved process efficiency when CRM data is mapped to other systems. Working from a strategic point of view, this role will be expected to collaborate with marketing team members, IT team members, the sales operations team, and vendors.

Analyzing metrics and results is a critical element of the Senior Salesforce Analyst responsibility. Improving strategy, recommending changes, being innovative all stem from knowledge gained in analyzing efforts of the Sales & Marketing Operations team.

Responsibilities and essential job functions include but are not limited to the following

• Coordination with Business Intelligence on existing dashboards will be critical to success. Having a thorough knowledge of upcoming data and dashboard needs– sales, marketing, product, service - are a must
• Establishing a regular cadence to strategic discussions with leaders will be expected
• Create reports and dashboards for Sales teams, Marketing, and other departments if applicable
• Evolution of the National Accounts Service process within SFDC. To determine improved workflows, to justify changes, to secure stakeholder buy-in, and to execute changes while keeping a strong nod toward change management challenges and opportunities will be critical
• Manage a team of Salesforce Administrators to develop and test new features and functionality
• Manage the team of SFDC Administrators to support both BAU as well as Transformation and ad hoc needs for Sales Cloud, Service Cloud and Marketing Cloud platforms.
• Executing a strategic direction for SFDC configuration, usage, adoption, engagement, and training with the Sales organization is critical to success
• Ensuring the successful rollout of account management and hierarchy as well as territory maintenance.
• Territory Management
• Execute integrating acquired businesses into the platform and processes
• Define Salesforce best practices including but not limited to
• Define field definitions across key Salesforce objects (Account, Contact, Opportunity)
• Analyze data to provide actionable insight by leadership and Sales teams
• Provide training for Sales team on best practices, data management, new tools
• Act as “gatekeeper” of all data coming in and out of Salesforce
• Innovation and performance core values will be considered a major part of this person’s responsibilities
• Active engagement in training on technology critical to the management of data tracking will be a priority

What do you need?

• Additionally, strong computer skills whereby the candidate is fluent in salesforce.com, marketing automation (like Pardot or Hubspot) is required. Additional experience with the Google Platform, Workfront, and Office product is a plus.
• Excellent organizational skills with a heightened sense of attention to detail are key characteristics of the perfect candidate
• Extensive experience in educating business audiences on the value and use of new tools
• Bachelor’s Degree in related area, BA or BS
• Experience with aspects of B2B sales processes, including customer relationship management (CRM), and analytics
• Strong interpersonal skills that allow for healthy internal and external relationships are a must
• Deep knowledge of SFDC and other CRM tools
• 2-4 years’ relevant work experience, with at least 2 years in B2B direct sales, sales management, sales operations, product management, or marketing
• This candidate must possess superior verbal and written communication skills.
• Must pass pre-employment background screen
• Experience working with cross-functional teams including sales, marketing, and product management
• Extensive experience in CRM technology and related best practices.
• Extensive experience in CRM principles, practices, and applications.

Why Choose Rentokil?

A career with Rentokil is a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance and we love to promote from within. We offer competitive pay on a bi-weekly pay schedule (weekly in NY & CT) and many of our roles offer performance incentives.

Below you'll find information about some of what Rentokil North America has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits when they meet certain criteria.

Click here to read more about our Total Rewards Program which includes

• Tuition Reimbursement benefits (for FT Colleagues)
• Health and Wellness
• 401(k) retirement plan with highly-competitive company-matching contributions, holiday savings club, and more
• Vacation days & sick days
• Multiple avenues to grow your career
• Health benefits including Medical, Dental, Vision, and Life Insurance with no waiting period
• Company-paid holidays & floating holidays
• Professional and Personal Growth
• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
• Savings and Retirement
• Training and development programs available
• Work-Life Balance
• A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

Want to hear Colleague feedback on what it's like to be on our team? Check us out on Glassdoor! Glassdoor - Rentokil North America

Rentokil North America is a Drug-Free Workplace

Rentokil North America is an equal opportunity employer with a commitment to equality in every aspect of employment. As we expand, we are focused on building a foundation of diverse talent and equality in all areas of our workforce. All qualified applicants receive equal consideration, regardless of race, gender, sexual orientation, religion, ethnicity, national origin, veteran status, or disability.

Link to Federal employment poster

• Spanish Version – Revised November 2009
• English Version – Revised November 2009

Pay Transparency Nondiscrimination Provision

• Spanish
• English (Unformatted)
• English (Formatted)

Top Workplaces 2022

Food Safety Specialist

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

Ready to use your hotel, restaurant or supermarket experience in a new and exciting way? Have a knack for training/coaching others? Looking to build your career in a growing world-class organization? Come see why so many of our team members recommend us to their friends!

Who are we?

Steritech Brand Standards is proud to be a member of the Rentokil family of companies in North America. Steritech is the market leader in food safety, quality assurance, and customer experience management. We pride ourselves on being a trusted partner to many of the world’s leading brands across industries as diverse as manufacturing, processing, retail, food service, and hospitality. We help our clients give the best, safest, and healthiest possible service to THEIR customers.

What do our Food Safety Specialists do?

Our Specialists help our hotel, restaurant, and grocery clients ensure brand standards, food quality and friendly service for their customers. They also

• Travel up to 50%, or 10 days per month, including some evening and weekend work
• Teach and coach clients how to make their workplace a safer and healthier environment for themselves and THEIR customers
• Partner with clients to address root causes of assessment discrepancies and develop corrective action plans
• Observe food prep and cooking standards to ensure food safety, health, and sanitation practices
• Conduct assessments that measure conformity to established regulatory, industry, and proprietary brand standards for clients

What do you need?

• Savings and Retirement
• OR-
• Strong attention to detail and willingness to learn
• 401(k) retirement plan with highly-competitive company-matching contributions, holiday savings club, and more
• Have excellent listening and communication skills
• Desire to travel via car and/or plane up to 50% of time
• Vacation days & sick days
• English (Formatted)
• Ability and desire to influence others with tact and skill
• Company-paid holidays & floating holidays
• Thrives in an autonomous working environment
• Ability to lift 32 lbs chest high, stooping, kneeling, crouching, and reaching
• Available to work Monday-Friday and Saturdays and evenings as needed
• Multiple avenues to grow your career
• High School Diploma/GED and at least five years experience in food service, restaurant or grocery operations
• Safe driving record and a commitment to working safely
• Must pass pre-employment background screen
• Excellent organization and time management skills
• English Version – Revised November 2009
• Associates degree with at least four years experience in food service, restaurant or grocery operations
• Spanish Version – Revised November 2009
• A company mindset that prioritizes health, safety, and flexibility
• Must possess a valid driver’s license and pass motor vehicle record search
• Health benefits including Medical, Dental, Vision, and Life Insurance with no waiting period
• OR-
• Work-Life Balance
• Ability to provide clear and constructive feedback in a positive manner
• OR-
• ServSafe and/or CP-FS Certification(s) a plus
• Spanish
• Meet the requirements to obtain a CP-FS certification within 1 year of hire. As of date of hire, applicants should meet ONE of the following requirements
• Bachelor’s degree (Hospitality Management, Food Science, Nutrition, Culinary Arts or other Science degree), with at least one year of experience in food service, restaurant or grocery operations
• Bachelor’s degree (other than Science/Food/Hospitality) with at least two years of experience in food service, restaurant or grocery operations
• Food service/grocery management/crew lead or chef experience valued, but not required
• Training and development programs available
• Tuition Reimbursement benefits (for FT Colleagues)
• Professional and Personal Growth
• Strong technical knowledge of food safety is preferred
• English (Unformatted)
• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
• Health and Wellness
• Ability to work a flexible schedule
• Ability to organize and prioritize work based on urgency, efficiency and other factors