Salesforce Administrator Ii Jobs

Job Title: Salesforce Administrator II

Pay Rate: $70-80k plus 4% bonus – flex

Location: REMOTE

Work Authorization: W2

Interview Process: 2 rounds

Qualifications:

• Experience being involved in an implementation supporting more senior admins
• SF admin certification (not advanced)
• Experience with both Sales and Service cloud
• 4-5 years' experience in a Salesforce strategy/operations role
• Advanced experience working with Excel required
• Project management and organizational skills, and a strong ability to prioritize.
• Strong quantitative and qualitative analytical

Plusses:

• Health cloud knowledge

Job Summary:

Midlevel role – creating report, creating dashboards, - new service silo stood up, help backup the service II admin on that – handling first level enhancements. Service recovery side of the team. Go live in August. Involved in an implementation backing up more senior admins.

• Role Description: The Administrator II, Salesforce reports to the Manager, Salesforce and is responsible for designing and implementing solutions that optimize the sales team’s workflows and help drive efficiency. The Administrator II, Salesforce supports and collaborates with sales team members at all levels, and serves as a go-to resource for all CRM data management and reporting best practices.

Core Responsibilities:

• Supports the Manager in administering Salesforce, which includes:

○ Managing and responding to end user support and customization requests

○ Managing and customizing dashboards and reports for various teams

○ Performing routine data clean-up functions

○ Performing mass data imports/updates as needed

● Serve as a mentor to Administrator I, Salesforce on the team and a resource for guidance on best practices

● Conducts business requirements gathering sessions as needed for larger sales operations-focused projects, and adeptly translates business requirements into technical solutions within the CRM

● Assists in the development and reporting of key sales performance metrics to help drive increased sales productivity

● Collaborates with sales representatives in the field to identify opportunities for improvement