Sales Development Representative (Sdr)

Who We Are
We are in need of a highly motivated Sales Development Representative who thrives working as Lavu’s first point of contact and working with current clients. As a growing SaaS company and making a difference in today’s dynamic industry, we are looking for a Business Development Representative that not only can keep up with our national and international customer base, but also play quarterback to our growing sales team. This enthusiastic and confident professional would be seeking the opportunity of a lifetime, to be part of a mission that is positively changing the lives of restaurant owners.
Who You Are

• Have expert written, verbal and interpersonal communication skills.
• Love helping people (customers and your teammates).
• Love to see businesses grow and succeed and are super excited about being a part of our alliance with restaurant owners.
• Have strong critical thinking skills, especially on your feet, moving.
• Jedi at juggling many balls, in the air, start/stop, then start juggling again. Yeah!
• You possess a certain amount of charisma and phone presence.
• Professional, courteous, respectful, positive and upbeat energy on the phone.
• Able to move at the speed of light (we know this is not possible, but we try to get as close as we can).

Who You Are Not

• Not able to listen, process and learn from constructive feedback.
• Don’t like learning, growing and developing in your professional career.
• Inefficient keyboard typist (seek and destroy won’t work at Lavu).

RESPONSIBLE FOR

• Research data validation from customers.
• Answer product, deals and quote questions by email and phone from resellers.
• Minor customer care problem solving over phone.
• Monitoring inbound Lavu.com chats and responding accordingly.
• Answering, distributing and replying to current and new customer emails and phone calls.
• Schedule, call, confirm appointments to our sales agents.
• Articulating how our products work.

What We’d Like To See

• Experience preferred in an administrative role or sales or customer service.
• Bi-lingual Spanish preferred.
• Proficient in computer shortcuts/skills a major plus.
• Proficient in Microsoft Office and an expert at Excel is a plus.
• Scheduling and calendar management abilities.
• High School Diploma or GED. College grad preferred.