Revenue Operations And Billing Analyst

Job Summary

We are looking for a highly qualified Revenue Operations and Billing Analyst as a key member of the Finance Revenue Operations team at a high-energy, high growth software company. This role requires a person who is detail-oriented, performs at a high level of accuracy and efficiency, is well organized, and demonstrates ownership and initiative to accomplish goals. This position requires an energetic team player who is eager to learn, contribute to the team and has a strong desire to exceed expectations and improve processes through automation.

The ideal candidate will be able to communicate effectively, possess very good problem-solving skills and is a process-oriented individual who is also flexible and thrives in a demanding setting. The Revenue Operations and Billing Analyst will also lead/participate in system and process improvements.

This position will report to the Director of Revenue Operations

Responsibilities

• Ensure all Salesforce order fields required to be filled out are completely filled out
• Successfully create billing schedules and billing analysis
• Perform reconciliations of customer accounts and understand the historical flow of the customer transactions and invoicing history including any modifications of the contracts
• Triage and respond to customer inquiries, including invoice disputes, statements of account, and payment information
• Create invoices in NetSuite based on customer sales order information and contractual terms
• Aid the collections team in collecting on past due balances
• Assist with commission calculation based on both bookings and billings data
• Interpret customer contracts for order entry and associated revenue recognition
• Maintain and update customer information in all systems (Salesforce.com/internal billing system, NetSuite)
• Collaborates with other administrative departments, as necessary, to discuss billing guidelines and processes
• Interface with Sales Operations and multiple internal departments
• Review the billing data against customer contract information for accuracy
• Liaise with subsidiary local accountants to ensure timely delivery of invoices and recording of VAT data

Qualifications

• Strong analytical skills, exceptional organization and time management skills, and ability to work autonomously
• BA/BS in Accounting, Business, Finance, Economics, or other related degree
• Strong communication skills
• Understanding of basic revenue and accounting principles
• Experience with order administration and billing, a plus
• 1-3 years of working experience
• Solid grasp of reading and understanding contracts and the effect of terms and conditions
• A good command of Microsoft Excel.
• Experience with international accounting operations, a plus
• Experience with Netsuite and Salesforce

What We Offer

• Varied and challenging work to help you grow your technical skillset.
• Competitive salary and benefits
• Opportunity to work in office, hybrid or remotely with a dedicated and motivated team
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A work environment built on collaboration, flexibility, and respect

The US base salary range for this full-time position is $75,000 - $85,000 + benefits. Our salary ranges are determined by role, level and location. The range for each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience and relevant education or training. Please note that the compensation details listed reflect base salary and certain positions may be offered additional variable incentives.

Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.