Retail Intern, Summer Internship Program

At Vacheron Constantin North America, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

Be a part of our dynamic and engaged 10-week summer internship program!

WE WELCOME

Passionate and enthusiastic students curious about seeing & participating in the day-to-day operations and projects of high-end luxury brands in the jewelry, timepiece, fashion, & accessories industries.

YOU ARE

Immersed in our organization and culture, as well as, involved in a full range of activity at Richemont & our Maison’s.

You will assist your dedicated team in executing the brand or functional strategy as well as participate in initiatives or projects to support the development or understanding of sales, culture, analytics, & service.

YOUR MISSION

Understanding and experiencing a luxury Retail environment within a Specialist Watchmaker Maison- Vacheron Constantin. Shadowing and experiencing each integral position within the boutique including but not limited to the below:

Boutique Management:

• Be aware of local trading environment and its impact on our sales, including competitors’ trading activities
• Learning about proposed in-boutique activities
• Shadow and assist staff in the correct execution of all operating procedures, brand and Richemont compliances.
• Build an understanding of Vacheron Constantin client’s profiles (Locals and tourists)
• Learn about business acumen and how action plans are implemented to improve results, as well as generate sales.
• Experience Sales Leadership for staff by understanding how to set performance targets for team and individuals with relevant KPIs.

Boutique Operations:

• Learn and assists with daily set-up and breakdown of the boutique, and communicate on any maintenance issues
• Assist and learn about merchandising and daily maintenance of displays and back-stock
• Develop an understanding and comply with all security and operational policies and procedures for the Group, Maison and boutique
• Teaming up with Boutique Manager to learn about overall boutique operations
• Learning to assist with incoming and outgoing transfers as well as shipments
• Develop understanding of the After-Sales Services

Hospitality:

• Utilize Maison storytelling and heritage to enhance the client experience
• Learn and assist the commercial team with various activities to facilitate seamless client experiences including preparation, client entertainment, product presentation, and sales finalization (e.g. running product, gathering sales accessories, gift wrapping, beverage service, client data capture, farewell)
• Understanding of the flow of the boutique traffic to ensure that all clients are tended to in a timely manner (e.g. manage the client appointment digital app
• Deliver an exceptional welcome to the client upon the start of their Vacheron Constantin journey and ensure outstanding hospitality throughout their visit

Sales Associate:

• Demonstrate ability to proactively bring in new and develop existing clientele
• Understand how goal is consistently achieved/or exceed the individual and boutique monthly sales target, as directed by management.
• Learn how to cultivate strong client relationships whether in or outside the boutique representing the organization

YOUR PROFILE

• Energetic and eager to assist on projects and initiatives
• At your core, a team player who is excited to shine, as well as, empower and assist others to achieve success
• Currently enrolled in an accredited university/college program at the time of application
• Tech Savvy with proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
• Able to work a full-time schedule throughout the course of our Summer Internship Program
• Authorized to work in the United States; International students must have a current work visa, Richemont North America will not sponsor work visa’s for summer internships
• An innovative thinker with the ability to work in a fast-paced environment
• Excellent written and verbal communication skills

*Students are responsible for all arrangements of housing and travel

WE OFFER

A competitive working environment filled with passionate individuals. You will have a chance to gather valuable knowledge of the luxury goods industry which will pave the way for your future career.

You will be partnered with a Mentor during this program, who will serve as a subject matter expert and leader to ensure your immersion and direction support the learning experience.

We will provide internships in several business functions:

• Retail/Wholesale Operations
• Business Development
• Supply Chain
• Legal
• Marketing
• Human Resources
• Communications
• Sales
• Finance

*Please indicate on your resume your general area of interest

This is a paid internship - compensation is set at $20/hr.