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Restaurant Assistant General Manager
Company | Mambo Seafood Restaurants |
Address | Houston, TX, United States |
Employment type | FULL_TIME |
Salary | |
Category | Food and Beverage Services |
Expires | 2023-08-01 |
Posted at | 9 months ago |
The Company
- Creates and manages Team Member scheduling.
- Determines inventory needs and orders food, beverages, and restaurant supplies. Responsible for making sure inventory and supplies are received and stored properly. Manages vendor invoices.
- Exemplifies the desired culture and philosophies of the company. Leads by example and fosters mentoring relationships.
- Executes shift closing administration.
- Oversees food quality and food safety, including performing daily food safety and food quality checks, generates daily food production charts, manages food and beverage quality and presentation at the expo area and throughout the restaurant, and supervises Team Member health and hygiene.
- Provides performance feedback, develops, and executes performance reviews, discipline and disciplinary notices, and in the unfortunate situation where a Team Member's performance is not adequate, makes termination decisions.
- Prepares incident reports concerning customers, Team Members, security guards or equipment/facility issues.
- Reviews Team Member job applications, conducts interviews and hires Team Members.
- Trains Team Members on company practices, policies, and procedures.
- Supervises Team Members and ensures efficient cooperation between departments and roles.
- Uses a high degree of initiative, judgement, and discretion. Possesses skills in organizing work and achieving goals and objectives.
- Responsible for oversight of daily financial responsibilities (cash handling, daily deposits, and authorizes voids and comps and credit card refunds).
- Manages the overall guest experience, including ensuring that guest service meets company standards, and investigating and resolving food quality and service complaints.
- Initiates and conducts staff meetings, including pre-shift meetings.
- Valid driver's license.
- High school diploma or general education degree (GED) required.
- 1+ year of restaurant management/shift lead experience required, 2+ years preferred.
- Customer service
- Bilingual preferred.
- Time management
- Collaborative team player
- Ability to multitask and prioritize daily workload.
- Medical, Dental and Vision benefits
- 401-K retirement plan with company match
- Vacation time
- HRA
- FSA
- Monthly bonus
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