Restaurant General Manager Jobs

**NEW OPENING IN SOUTH LAKE UNION!

A Healthier Future Starts With You!

Every great team is led by a great leader. Our General Managers are the Head Coaches of our teams! There’s a reason we call it a “Head Coach” and not a “General Manager.” Every day in our stores, our teams make real food from scratch — you’ll oversee and lead our teams as you are building healthier communities by connecting people to real food.

The Head Coach is an enthusiastic leader, a quick thinker, a problem-solver, a skilled communicator, and a motivator. Coaches help drive sweetgreen's values within the stores - creating an inclusive environment where all feel welcome to enjoy a healthy meal together.

We are looking for a General Manager/Head Coach to open our new restaurant in Seattle!

What You’ll Do:

These responsibilities highlight some of the key functions a Head Coach will perform. Additional tasks may be assigned as necessary.

People + Customer Experience

• Solicits and addresses customer feedback to understand and resolve their needs + concerns
• Develop a high performing team by coaching, creating development plans, and building skills through training to grow our future company leaders
• Connect with the local community by executing sweetgreen’s local marketing and community involvement initiatives
• Delivering memorable and exceptional customer experiences
• Clearly recognizing team wins, setting priorities, defining best practices, and implement operational changes to deliver brilliant execution
• Coaching performance issues quickly and respectfully
• Monitors CX, insiders, and NPS trends and creates action plans to address performance to meet and exceed company expectations
• Proactively attract, identify, and hire team members who embody the sweetgreen profile and have the ability to grow within the organization
• Being a role model for the standards and behaviors consistent with sweetgreen’s core values and culture

Business + Systems

• Drives ideas, thoughts, and solutions that result in increased productivity, higher retention, and improved operations
• Schedule daily labor requirements that meet the needs of the business to provide great customer service experiences
• Drives key business indicators (e.g., sales, throughput, throttle, labor, COGS) as the General Manager of the business, such as growing sales and delivering profit commitments
• Deliver store sales and financial objectives by removing any barriers to success
• Identifies operations opportunities and metrics below established financial + performance targets (e.g., P%26L, scorecard) and creates action plans to address opportunities

Food Journey + Safety

• Ensure that food safety and security standards are met and adhered to consistently
• Partners with corporate support team, vendors, and stakeholders (e.g., food and health safety regulators) to ensure effective operations
• Maintain food service and production levels by leading strong BOH and FOH execution

General Requirements

• Have schedule flexibility to include availability for opening shifts, closing shifts, and weekends
• Manual ability to operate cutting tools and kitchen utensils
• Ability to use electronic systems, such as computers and tablets
• Physically able to lift up to 25 pounds and stand for long periods of time
• Food Handler Certificate as required by city or state

You must be able to perform the job duties satisfactorily, with or without a reasonable accommodation

What You’ve Got:

• Desire to make an impact on customers and team members
• Strong business and financial acumen
• Proven ability to lead, motivate, and build an efficient team in a fast-paced environment
• A can-do work ethic and the ability to take initiative on projects
• 3+ years in a restaurant, retail or hospitality management role
• Belief in and passion for sweetgreen’s mission, vision + core values
• Must possess good communication skills
• Ability to coordinate multiple tasks such as food, beverage, + labor cost while maintaining required standards of operation in daily restaurant activities

What Perks You’ll Get:

• 401k*
• Paid parental leave*
• Vacation + wellness time
• Bonus plan
• Health, dental + vision insurance
• Holiday premium pay
• And much more…
• Free healthy and delicious shift meal

• Depending on eligibility

Who We Are:

Sweetgreen is a plant-forward food company with a vision for a healthier tomorrow, and we're only just getting started. As we continue building, it's our priority to nurture talent from restaurants to our support center, so everyone can be part of the movement. And the best thing? When you join sweetgreen, you don't just grow your own future—you grow the planet's.

All candidates for roles in markets where either sweetgreen or the local jurisdiction mandates full vaccination against COVID-19 to work in our restaurants must, as a condition of employment, provide proof of full vaccination with an FDA authorized and/or approved COVID-19 vaccination upon hire, subject to a reasonable accommodation being granted. For roles in all other markets, full vaccination against COVID-19 is preferred.