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Research Lead, The Athletic

Company

The New York Times

Address , New York
Employment type FULL_TIME
Salary $125,000 - $145,000 a year
Expires 2023-10-15
Posted at 8 months ago
Job Description
The
mission
of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for.

Note for US based roles: Any offer of employment is contingent on providing proof of Covid-19 vaccination prior to your start date,
subject to approved medical and/or religious exemptions, in accordance with applicable law.

About the Role
The Audience Insights team is hiring a researcher who will manage essential research projects for The Athletic and other teams at The New York Times. We are looking for a Research Lead with experience with ensuring that reader-centric insights are at the heart of product development. You will lead end-to-end research projects that drive short and long-term strategy for The Athletic as a part of a digital product team, collaborating with Product, Design, Marketing, Editorial and Engineering. You will report to the Managing Director, Growth Audience Insights and will be a part of the larger Audience Insights Group within The New York Times. You will work hybrid out of our New York, NY office.
We at The New York Times seek the truth and help people understand the world. This mission is rooted in our belief that great journalism has the power to make each reader's life richer and more fulfilling, and all of society stronger and more just.
The mission of the New York Times Audience Insights team is to help The Times grow by understanding our audience. The Audience Insights team is a team of researchers that employ methods and tools across several research domains, including product research, market research, UX research and human-centered design, and we draw from principles in the social sciences (Psychology, Anthropology, Sociology and Behavioral Economics). We feel that your best work is achieved when we support healthy work-life balance. We support people in managing their workload and encourage team members to take all of their personal and vacation time each year.
Responsibilities:
  • Contribute to the collaborative culture of Audience Insights; help The Athletic and The New York Times understand, and build empathy for, our audiences
  • Complement research with behavioral data, proprietary and industry research, and A/B testing results to provide a holistic view of our users
  • Conduct independent research on multiple aspects of The Athletic user experience
  • Explore and experiment with new research methodologies and design-thinking tools
  • Support growth, engagement and editorial teams with the insights needed to reimagine and optimize product surfaces
  • Design and complete mixed-method studies that meet goals, provide relevant recommendations and guide evidence-based strategy
  • Through research, inspire colleagues to uncover fresh opportunities and to build new product experiences grounded in user needs
Basic Qualifications:
  • Bachelor's Degree
  • Experience conducting research with online tools, including Qualtrics, UserTesting and dscout
  • 8+ years of research and insights experience including usability studies, survey research, moderating in-person and remote interviews, ethnographies, co-creation/user-initiated feedback tools, card-sorting and leading workshops
  • Experience summarizing complex information and developing a compelling narrative
Preferred Qualifications:
  • 2+ years of research experience with editorial teams, or in sports journalism
  • Advanced degree in human behavior related field, such as Psychology, Sociology, Anthropology, Human-Computer Interaction, Media Studies or Economics
  • 2+ years of experience researching and collaborating on mobile apps and app development
  • 1+ years of people management experience
Benefits and Perks:
If you see a job opening here that might be a good fit for you, we encourage you to apply. We offer a comprehensive and competitive benefits package that includes medical, dental, and vision plans for employees and their families, health and wellness programs, a 401(k) plan, tuition reimbursement, paid vacation, paid parental leave, and much more.
The annual base pay for this role is between $125,000 and $145,000.
The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve. Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.
The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws, and will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable "Fair Chance" laws.