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Remote Inside Sales Representative | $16.00 - $18.00 An Hour!
Company | Valued Relationships, Inc. |
Address | , Remote |
Employment type | FULL_TIME |
Salary | $16 - $18 an hour |
Expires | 2023-06-18 |
Posted at | 1 year ago |
Overview:
First Shift Remote Opportunity 9:30am-6:00pm EST Monday-FridayResponsibilities:
Responsible for focusing on customer acquisition and retention. This position involves daily outbound calling to potential clients who are referred to the company across multiple channels and/or “disconnected” from services for varying reasons. The Inside Sales Specialist Engagement will provide prospective clients with all qualifying services available and create solutions best fit for the client’s needs.
First Shift Remote Opportunity 9:30am-6:00pm EST Monday-Friday
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
- Refer client complaints to appropriate persons
- Interact with external and internal customers in a professional, helpful and courteous manner
- Maintain access to, and security of, highly sensitive materials
- Work with management to build and grow a sales-oriented culture
- Process new client referrals and enter client information into VRI databases
- Maintain project productivity and quality goals
- Manage incoming phone calls by responding to request and assisting with inquiries
- Researching client history and using best practices to enroll/retain potential clients
- Assist clients with installation of VRI devices
- Answer client questions using scripted and non-scripted responses
- Other duties as assigned
- Call clients to verify referral information and explain services being offered by referring agency.
- Ability to resolve problems by clarifying issues; researching and exploring answer and alternative solutions; implementing solution and /or escalating unresolved
- Maintain protocol information supplied from reference materials, memos, and training sessions
- Record details of calls and messages
- 1-2 years of related professional experience preferred
- Proficient in managing multiple tasks as the same time
- Ability to work flexible hours and overtime when needed
- Self-motivation and the ability to work independently and with teams
- Proficient in the use of Word, Excel, Outlook, and PowerPoint
- Excellent oral and written communication skills
- Required High School Diploma or GED
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