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Remote Customer Service Coordinator

Company

Heart & Sail Excursions
Address Columbus, OH, United States
Employment type FULL_TIME
Salary
Category Hospitality
Expires 2023-05-09
Posted at 1 year ago
Job Description
This is a remote position.
If you are searching for your next adventure in your professional life, we may have the perfect position for you as a Remote Customer Service Coordinator on our team. Our Coordinators help make our customers' dream trips and destinations become a reality. You will learn about the hottest destinations, the most amazing resorts and the greatest vacation excursions when working in this position.
Job Responsibilities
  • Make reservations for clients for air travel, car rentals, train travel, hotel lodging and resort bookings while ensuring the client's preferences for the type of transport or hotel room are met.
  • Ensure top earning potential by selling various packages that include hotel, car and airline tickets or other combinations to help the company meet quarterly or monthly sales goals.
  • Coordinate payment schedules for vacation packages or other trip components with clients and process payments via credit card, check or cash.
  • Discuss possible vacation options with clients and suggest destinations, transportation methods and lodging possibilities, depending on customer interests.
  • Help customers learn about new destinations, resorts and vacation options by giving details about features, benefits and experiences available to guests.
Job Skills & Qualifications
  • Excellent and quick decision-making skills
  • High school diploma or an equivalency
  • Strong ability to communicate in writing and speaking
Benefits
  • Work from Home
  • Flexible Schedule
  • Travel Discounts
  • Training Provided
  • No Experience Necessary