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Release Of Information Specialist - Dallas, Tx - Onsite
Company | ScanSTAT Technologies |
Address | Dallas, TX, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-08-30 |
Posted at | 8 months ago |
Position: Release of Information Specialist (ROI Specialist)
- Contributes to the morale and teamwork of the staff and facility; displays a positive attitude and patient-minded vision with customer/client satisfaction as the goal
- Communicates effectively at all levels within the organization, expressing ideas and information clearly and concisely in verbal and written form
- Performs quality reviews according to the quality improvement policies and procedures to ensure accuracy of release, confidentiality, and compliant invoicing
- Manages all requests and inquiries for patient heath information; validates HIPAA compliant authorization; ensures requesting party has legal right to patient information; dispenses patient health information with accountability to all regulatory entities and according to the facility’s policies and procedures
- Demonstrates a complete understanding of the release of information process, including guidelines in training manuals, regulatory manuals, and facility policies and procedures, as related to patient health and billing information.
- Maintains the confidentiality of all patient, client, and facility information
- Provides excellent customer service; exhibits professional, attentive, courteous, and respectful demeanor with each customer
- Other duties as assigned
- Interacts with requestors to identify medical records needed for continuity of care, review, billing, or release of information
- Access and transmit patient health information via various computerized health record systems, paper, fax, scanning, ScanSTAT Technologies applications, etc.
- Performs job duties at established quantitative and qualitative standards to meet departmental goals and objectives
- Maintains current knowledge related to applicable statutes, regulations, guidelines, and standards necessary to perform job duties
- Understands that this role requires specific responsibilities for protecting sensitive data
- Works with the IT department to incorporate new technologies
- Must be able to speak, read, and write English; second language abilities a plus
- Ability to perform team-oriented job tasks with a conscientious awareness of detail and accuracy; effective organizational skills; ability to multi-task effectively
- High School Diploma or GED required
- Ability to read and comprehend simple, healthcare terminology
- Competent use of email, fax machines, copiers, Word, and Excel applications required
- A minimum of an Associate’s degree in healthcare related discipline desired
- Knowledge, experience and/or training in accurate data entry, office equipment and procedures required; related experience healthcare environment is preferred
- Effective communication skills (verbal and written)
- Problem solving and critical thinking skills
- Ability to know, understand, and apply Release of Information standards, policy and procedures and state and federal HIPAA regulations
- Strong customer service skills
- Stooping, crouching, reaching, standing, and walking are frequently required
- Exerting up to 50 pounds of force to lift, carry, push, pull or otherwise move objects.
- Talking, hearing, and seeing with close visual acuity are frequently required
- Keying data is repetitive motion and is frequently required
- The position is not substantially exposed to adverse environmental conditions.
- This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
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