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Company

Orlando Health
Address , Orlando, 32806, Fl
Employment type FULL_TIME
Salary
Expires 2023-06-10
Posted at 1 year ago
Job Description
Position Summary:
The initial contact of each new patient.
Responsibilities:
Essential Functions

  • Completes registration and obtains insurance authorization for new patients, diagnostic testing and for hospital admissions.
  • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
  • Initiates the referral and authorization process for all services and visits.
  • Communicates with the scheduling department to verify each patient’s insurance requirements have been satisfied for upcoming appointments.
  • Coordinates with other departments as needed to facilitate patient’s visit.
  • Ensures financial information and insurance has been verified.
  • Updates patient insurance information in billing systems as needed
  • Works closely with nursing and medical staff to facilitate optimal patient care.
  • Provides patient with referral information for other physicians and facilities.
  • Maintains compliance with all Orlando Health policies and procedures.
  • Communicates effectively with all internal and external customers – PCP, Patient, clinical departments, etc. in order to obtain the required authorization needed for each service.

Other Related Functions
  • Assumes responsibility for professional development and education.
Qualifications:
Education/Training

High school graduate or equivalent education.


Experience

One (1) year of retail, customer service or health care