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Admissions Coordinator - West Palm Beach

Company

TrustBridge, Inc.
Address , West Palm Beach, 33407, Fl
Employment type FULL_TIME
Salary
Expires 2023-10-07
Posted at 9 months ago
Job Description
Overview:


Have you thought about Trustbridge?


Since 1978, Hospice of Palm Beach County, Hospice of Broward County and Hospice by the Sea have cared for 200,000 families in South Florida. These three hospices are now one branch of Trustbridge, a community nonprofit that provides support for families facing serious illness 24 hours a day. Our other services include palliative medicine, caregiver support and bereavement programs.


At Trustbridge, we consider our employees our greatest resource. Our appreciation is shown in many ways, including the wide range of comprehensive benefits we offer.


Trustbridge benefits include:

  • Competitive salary
  • 401K with employer contribution
  • Employee Assistance Program
  • Tuition reimbursement
  • Health, Dental, Vision, Life and Disability insurance
  • Flexible Spending Account
  • Generous PTO package
Responsibilities:
Hours of operation: Mon - Fri 7:30-4PM

JOB SUMMARY

  • The position facilitates the conversion of referrals to admissions through the completion of the intake process and the use of effective phone and customer service skills.

Qualifications:
  • Bilingual (English/Spanish) preferred.
  • Ability to establish effective relationships with both internal and external customers.
  • Ability to develop hospice clinical knowledge base.
  • Organized, flexible, self-motivated with the ability to communicate with all levels of the medical team.
  • Effective oral and written communication skills.
  • Knowledge of hospice and home health programs is desirable.
  • Professional Requirements:
    • Organized, flexible, self-motivated with the ability to communicate with all levels of the medical team.
    • Effective oral and written communication skills.
    • Ability to establish effective relationships with both internal and external customers.
  • Associates degree preferred.
  • Computer literate.
  • Must have 3 years’ experience in healthcare administrative or customer service industry.
  • Skills:
    • Must have 3 years’ experience in healthcare administrative or customer service industry.
    • Knowledge of hospice and home health programs is desirable.
    • Ability to develop hospice clinical knowledge base.
    • Computer literate.
    • Ability to develop and apply effective customer service skills..
  • Language Skills:
    • Bilingual (English/Spanish) preferred.
  • Ability to develop and apply effective customer service skills..

  • Education/Regulatory Requirements:
    • Associates degree preferred.