Receptionist/Office Assistant Jobs

COMPANY SUMMARY

The John Stewart Company is a full-service housing management, development and consulting organization that began in 1978 with a commitment to providing high quality service in the affordable housing sector. We work to enrich the lives of our residents and employees, while delivering our services cost‐effectively, efficiently and with the highest levels of professionalism, compassion, integrity and respect. the

SUMMARY OF THE POSITION

Under the direction of the Property Manager the Receptionist/Office Assistant is responsible for performing a wide range of office tasks in support of the property operations. Task include managing receiving, residents, guests, vendors, potential residents, etc. at the front desk. The Receptionist/Office Assistant will answer the phones, handle resident requests and provide office support.

• Process incoming/outgoing mail.
• Handle all resident inquiries or requests according to policy and/or procedures.
• Knowledge of Microsoft Office programs including Word, Excel, and Outlook
• Enforce building policies and House Rules.
• Diplomatic and able to set professional boundaries and firm limits with callers.
• Ability to get along with a diverse array of people in different capacities.
• Ability to work as a team player, yet independently, with minimal supervision.
• Answer telephones, receive messages and screen calls.
• Respond to emergency situations if alone or as directed/needed by Property Manager.
• Ability to read, write and speak fluent English.
• Knowledge of property management desireable
• Professional telephoneskills and demeanor.
• Set up accounting files and keep filing up-to-date.
• Ability to provide superior service with excellent verbal and communication skills.
• Make out work orders for apartments or complex repairs and file paperwork.
• Other office support tasks as assigned.

Benefits for Employees who work 30+ hours/week -

• Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week).
• Flexible Spending Accounts for Health Care and Dependent Care.
• Discounts for AT&T and ClassPass.
• Up to 72 hours of sick time per year.
• Vacation leave of up to ten days per year in the first year.
• Company paid Life AD&D Long Term Disability.
• Commuter benefit program.
• $50 annual Wellness Reimbursement.
• Free, confidential counseling through our Employee Assistance Program.
• Medical, dental and vision care; preventative medical care paid at 100%.

Benefits for Employees who work less than 30 hours/week -

• Free, confidential counseling through our Employee Assistance Program.
• Up to 72 hours of sick time per year.
• Commuter benefit program.
• $50 annual Wellness Reimbursement.
• Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week)
• Discounts for AT&T and ClassPass.

The John Stewart Company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws.

The John Stewart Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative.

Effective January 1, 2020, the California Consumer Privacy Act requires businesses that meet certain minimum threshold requirements to provide a “notice at collection” to applicants for employment who reside in California. The notice at collection describes the categories of personal information to be collected about these California applicants and the purposes for using that personal information. Therefore, we have posted the Company’s “Notice At Collection For California Applicants” here. Please review this Notice at your convenience.