Trucking - Dispatcher Jobs

Savage Services, a supply chain and logistics company, has an immediate opening for a Dispatcher at our AF, Utah operation located in North Salt Lake, UT. The Dispatcher will partner with the leadership at Savage's AF operation by managing the dispatch personnel, making operational decisions, and ensuring customers are served according to Savage standards. The Dispatcher will be scheduled to largely support field operations year round. The schedule for this position will be on call 24/7, with a regular 5 day work week and could be substantially more given weather, new work, etc. and other challenges that surface at various times. Communication at all times within reason is expected. This includes responding to text messages, emails and phone calls 24/7. A computer is provided for this position.
These are just a few of the benefits you can expect from working with Savage:

• Opportunity to grow
• Paid holidays
• A commitment to helping our Team Members do things that they never dreamed possible.
• Profit Sharing
• A culture that appreciates our Team Members
• Excellent benefits including medical, dental, vision, life, short and long term disability, 401(k) matching
• A culture of safety
• Paid Time Off (“PTO”)

Responsibilities

• Mitigate potential risk factors through Savages’ systems of better ways and SHAPS
• Take an active role in the safety program, including: propelling the culture of safety, correcting unsafe acts/conditions, assist in writing procedures, and injury management
• Ensure on-time delivery of all trucks through the comprehensive routes and scheduling needs of our current customers
• Oversee and train employees during orientation, communication meetings, task training and safety regulations
• Maintain compliance of policy, permits, and state laws in which we work
• Develop a timely and accurate system for documenting operational activities, including: DOT logs, the daily shift summary, etc.
• Ensure daily communication with team members including: immediate performance feedback, follow up to concerns/ questions/ideas, acknowledging successes and correcting behavior
• Coach and lead drivers in understanding and meeting their KPI’s, including goal setting, feedback and guidance to achieving short and long term success
• Be literate in excel, isite, geotab, netradyne, Dobi, and OBI.
• Serve as a customer service representative, making frequent contact with the customer and ensuring Savage is delivering no-worry service
• Continually review logistical resources to improve performance and communication between Savage drivers and others
• On occasion, lead operational task forces and special projects including: team organization, planning, develop action items and see through to implementation

Team and People Responsibilities:

• Become a subject matter expert on dispatch systems and all onboard electronic systems
• Strong communication and interpersonal relationship skills are essential
• The Dispatcher will report directly to the AF Operations Manager

Qualifications

• Demonstrated ability to lead change required
• Analytical skills. Able to interpret data and use it as a tool for operational improvement
• Management and/or Supervisory experience in the field, transportation and/or related field is preferred, but not required
• Ability to use logic, uncover the facts and keep the big-picture in mind when solving problems
• Capable of developing a team through defining roles, promoting relationships, expressing appreciation and encouragement, providing support and motivation
• Good planning and organizational skills with the ability to prioritize and carry critical projects to completion
• A BA/BS in business is preferred, but not required
• Strong written and verbal communication skills are essential to the success of the position
• Lead Safety Specialist/safety specialist status and experience is preferred
• Willingness to complete all tasks necessary to reasonably serve the customer and manage the terminal, including being on call 24/7
• Intermediate/advanced computer skills, particularly with applications such as Microsoft Word, Excel, Outlook, and all dispatch systems
• Handles stress well in difficult situations
• Encourages others to help them achieve/exceed their potential; a developer of people
• Ability to manage numerous contacts and maintain relationships that benefit in times of need
• Ability and willingness to communicate own perspective and opinion as well as completely support operational directives

Attributes/Critical Behaviors

• Demonstrate initiative in an ambiguous environment
• Positive, regardless of circumstances; must be a supporter of team decisions and a team player
• Sense of Urgency; has the ability to earn the respect, loyalty and confidence of the customer and all team members
• Ability to work in all weather conditions
• Natural ability to forge strong and positive relationships with others; must possess honesty, integrity and maintains confidentiality
• Willingness to relocate

Savage is an Equal Opportunity Employer and maintains a drug free workplace.
Additional Information:
The complete job description is available upon request
Savage has been designated as a 2022 Military Friendly Employer.
Savage is an Equal Opportunity Employer and maintains a drug free workplace.
California Residents: Job Applicant Privacy Notice
For more information or questions about opportunities at Savage, please contact our Talent Acquisition Team.