Receptionist - Raleigh, Nc

Come Join our Growing, Fast Paced Residential Real Estate Law Firm! Hankin & Pack PLLC is a diverse team bound together by an entrepreneurial spirit and a passion for excellence. We are more than just attorneys; we are business partners. We are proud to be recognized as one of the top law firms in the region by our clients. Learn more at . We are currently searching for a Receptionist in our Raleigh, NC office to join our growing team! You will assist in handling front desk activities and duties to both welcome clients to our office and answer phones. The ideal candidate will have 1-2 years of prior customer service experience, be committed to providing an excellent client experience, possess strong interpersonal skills and be able to switch quickly between multiple tasks / responsibilities. We are proud to offer: Competitive base salary Medical, dental, and vision insurance Disability and life insurance 401(k) with company match Unlimited Paid Time Off Responsibilities: Welcome clients to our office and coordinate scheduling / movement between conference rooms Notify attorneys when their client arrives Receive mail / packages and follow firm distribution processes Answer phones and provide answers to frequently asked questions Assist attorney with administrative tasks for files Other duties as assigned Qualifications: Previous experience as receptionist Great communication skills and customer service Strong attention to detail Ability to move quickly between tasks Highly organized Job Type: Full-time Hankin & Pack Values Consistency

• Maintain a posture of humility with a desire to learn. Don't let the way you've always done something keep you from adapting to a new way. Tenacity
• Stick with it. Work hard. Persevere until the challenge is solved. We firmly believe that our company is only as good as the people we employ. Join a company that values its employees and rewards them for a job well done!
• Communicate precisely while being helpful, polite, and cheerful. If you see an issue, bring forward a resolution. Enjoy the Journey
• Provide superior customer service internally and externally. Treat everyone with the utmost respect and remember the individuals in our "files" are people too! Teachability
• Provide the same level of service on every deal. Accurately follow our firm's policies and processes along with the client's Service Level Agreement. Communication
• Increase profitability by optimizing resources. Be efficient in your day to day operations to allow an opportunity for growth. Accountability
• Take pride and ownership in your work, even if you are helping others. We are all personally accountable for delivering on our commitments. Servant Mentality
• The path of innovation and progress is often difficult. Enjoy the journey by bringing a positive outlook and lifting others up around you. Productivity