Receptionist Jobs

The Receptionist courteously and efficiently answers all phone calls to the dealership in a timely and professional manner along with routing calls to the appropriate employee or department. The Receptionist ensures to have all customers that call in have a pleasant first response from our receptionist.

The ideal candidate has a high school diploma or GED and previous retail and/or customer service experience. Automotive dealership experience preferred. He or she must have a pleasant and courteous personality, strong administrative and organizational skills, good computer and internet skills, and an excellent customer service focus.

In addition to competitive pay, we offer our employees Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.

• Bilingual (Spanish) a PLUS!
• Helps with clerical/office tasks, such as scheduling appointments, maintaining records, sending bills, answering phones, ordering supplies, etc.
• Automotive Dealership experience a PLUS!
• Professional appearance and work ethic.
• Previous retail and/or customer service experience.
• Must be a team player with a strong sense of commitment to the customer and team members.
• Maintain confidentiality of company and customer information at all times.
• Coordinates questions and issues with the appropriate department personnel.
• Assist the service staff in contacting customers to inform them that their vehicles have been completed.
• Friendly with high energy and the willingness to go above and beyond.
• Answer service department telephone calls to the people requested and best suited to take the call and take written messages when the needed personnel are not available.
• Take written messages for occupied personnel and notify them as soon as possible regarding pending messages.
• Basic computer and Microsoft Office skills.
• Service or hospitality industries experience a PLUS!
• Must conduct oneself in a professional manner.
• Strive to respect and facilitate teamwork within all departments.
• No experience required but a PLUS!
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
• Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment.
• Performs other duties as assigned.
• Addresses customer concerns and issues or escalates them as needed.
• Direct phone calls to the appropriate parties as necessary.
• Answer all incoming calls according to all company policies with exceptional telephone skills.