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Company | HaystackID |
Address | , Remote |
Employment type | FULL_TIME |
Salary | $65,000 - $85,000 a year |
Expires | 2023-07-11 |
Posted at | 11 months ago |
Position Summary: The Quality Control reviewer is responsible for assisting the Review Manager for planning and reporting on all phases of the project life cycle, including: compliance with work orders and contracts, chain of custody and materials tracking, financial and time-based projects and forecasts, billing and volume metrics, and reporting on project-level information. The Quality Control tasks include delegating work to the reviewers. The position acts as a liaison between the reviewers and the project managers and works closely with Senior Consultants, Project Analysts, and Operations staff.
Essential Job Duties:
- Provide training materials to document review team
- Needs.
- Communicates with clients to resolve issues and provide status updates according to the client’s
- Manage work progress and provide feedback to document review team
- Support Review Manager to ensure jobs are completed according to the client, industry standards, and that job specifications and deadlines are met.
- Assign and/or coordinate review assignments for QC and non-QC reviewers
- Assist with overseeing projects from initial set-up to delivery of the finished product, with a focus on client relations and communications.
- Assist with document review team questions or escalate to Review Manager
- On-site contact for document review team
- Work closely with client to set up projects, job turnaround estimates, and job specifications.
- Assign and/or perform quality control tasks
- Maintain document review issues log
- Work closely with the Review Manager and production staff to ensure proper allocation of resources based on deadlines and priorities.
Education and experience required:
- At least three years experience in the legal services industry, preferably in a litigation support vendor or law firm litigation support department
- J.D
- Active U.S. Bar
Education and experience preferred:
- Technical experience in eDiscovery platforms and tools
- Must be proficient in utilizing the various functions and features of Relativity
- Strong technical understanding and/or experience with eDiscovery process, life cycle, and technical issues
- Previous leadership in document review work
- Software application proficiency with Microsoft Office, including intermediate Excel skills
Salary Range: $65,000-$85,000
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