Psych Consult - Mental Health Coordinator

Summary

ABOUT THE JOB:

The Mental Health Coordinator is a member of the Psychiatry Consult multi-disciplinary team providing care and support to patients and their families with mental health concerns. This position primarily works in the Emergency Department (ED), assisting the ED Clinical Therapists and the ED team in providing patient and family support. Responsibilities include locating placement and coordinating patient transfers, arrangement of outpatient follow up care, contacting the patient's outpatient providers to ensure continuity of care, assisting families with accessing follow up care, and supporting the implementation of patient care plans. Communication across teams and with patients and families is an essential aspect of this position.

Responsibilities

• Manages confidential patient information and ensures compliant and accurate management of records.
• Functions as a point of contact for the department; responsible for the professional and timely response to calls, messages, and the forwarding of communications to the responsible party.
• Assists with the coordination and management of treatment plans with the patient and the family regarding follow up plans, home care and safety planning (as training allows), community resources/entities, and transitions to other facilities or organizations.
• Performs clerical functions including the management of phone lines, faxing, documentation of information received by phone or fax, retrieval of medical records, scanning of documents, and other clerical functions not listed.
• Optimizes the ED Clinical Therapists productivity by providing clerical support to the ED Clinical Therapists as well as patient/family psychosocial support.

Other Information

WORK EXPERIENCE

• At least 2 years relevant experience, preferably in a healthcare or service environment Req

EDUCATION

• Four-year Bachelor's degree or equivalent experience Req
• Graduate or professional work or advanced degree; or equivalent experience Master’s degree in Counseling or a related field Pref

LICENSES AND CERTIFICATIONS

• Basic Life Support for Healthcare Providers as required by CP 1.20 Life Support Course Requirements. New hires beginning after 1/17/22 will have 30 days from start date to obtain their BLS certification. Req
• Pediatric Prevention and Management of Aggressive Behavior (PPMAB) 60 Days, Req

JOB PROFILE

• Understands how own duties relate to others in the team and has an awareness of how the team integrates with others
• Manages own workload by applying an understanding of team priorities; may provide assistance to less experienced colleagues
• Has established skills to perform a range of day-to-day activities

About Us

Children’s Health values the role each member of our team plays in helping us make life better for children. We employ more than 7,500 people and provide rewarding career opportunities that help them reach their highest potential.

We also hold Magnet recognition from the American Nurses Credentialing Center for nursing excellence, we serve as the primary pediatric teaching facility for the University of Texas Southwestern Medical Center, and we are widely recognized for delivering high quality care.

Children’s Health has also been named one of the 150 Top Places to Work in Healthcare by Becker’s Healthcare for nine consecutive years.

We invite you to learn more about Children’s Health.

Benefits

Children’s Health offers competitive pay, a comprehensive benefits program and opportunities for learning and career development. We promote a diverse and inclusive workplace, and our team members have a voice in their work through surveys and town halls.

We invite you to learn more about Children’s Health.