Property Manager - Multi-Family

Multi-Family Property Manager - Renovation Experience Required

Location: Pensacola, Florida

5+ Years experience in the apartment industry with a minimum of 2 years in a manager/supervisor role

Renovation/Rehab Experience Required

Current valid drivers license required

Pre-employment Background/drug Screen Required

We offer the following benefits:

• Quarterly bonus eligible
• Paid Time Off
• Discounted rent at the company-owned property
• Monthly commission eligible
• Training
• 401(k) with employer match
• Medical, Dental, and Vision Insurance
• Life & Disability Insurance

Primary Responsibilities

Administers and maintains all phases of community operations. Specific areas of responsibility include personnel functions, community maintenance, monitoring market conditions, budget control, and advertising. Effective in resident relations and resolution of resident issues.

• Maintains open and clear communications with the community staff and Supervisor.
• Conducts community staff meetings on a regular basis. Attends management meetings when scheduled.
• Performs other duties as assigned.
• Monitors the maintenance activities to ensure resident requests and preventive maintenance programs are being performed according to GWR Management standards.
• Coaches and counsels on-site employees and offers promotion recommendations.
• Ensures the completion of various daily, weekly, and monthly reports, in a timely and accurate manner. Reviews the reports and makes operating recommendations to the Regional Manager.
• Represents the Company in a professional manner at all times. Consistently maintains a professional, courteous attitude when dealing with residents, subordinates, coworkers and the general public.
• Analyzes and monitors the community market conditions in order to anticipate market changes or trends that could affect the profitability of the community.
• Strives to continuously meet or exceed resident satisfaction.
• Handles disciplinary action, including terminations, completes counseling summaries and communicates status to the Supervisor.
• Responsible for ensuring that all files for commissions are complete and accurate.
• Attends and monitors various community recreational and social activities.
• Reports or offers recommendations for community capital improvements or repairs through budget development process and implementation.
• Understands and applies principles of Fair Housing.
• Completes and submits monthly commission spreadsheets to Regional Manager in a timely manner.
• Reviews, approves or denies resident applications consistent with rental criteria for the property..
• Ensures compliance with policies and procedures.
• Attends and participates in training programs as requested. Insures all on-site staff has completed necessary courses in a timely manner.
• Responsible for understanding state landlord-tenant laws.
• Prepares and conducts performance reviews and recommends salary increases.
• Assists other on-site employees as needed.
• Processes and approves the payment of all invoices. Prepares all payroll and online related attendance activity of staff accurately and in a timely manner. Maintains a record of regular and consistent attendance.
• Supports the overall marketing efforts and monitors outside marketing, online marketing and posts to social media
• Prepares and follows guidelines of the community operating budget. Ensures accuracy of financial reporting and prepares financial report documents as required by Regional Manager.
• Oversees, develops and participates in various leasing programs to ensure their success.
• Ensures that staff is implementing residential retention and renewal programs.
• Consistently monitors emails for pertinent information and responds in a timely manner to appropriate persons. Maintains professional email etiquette at all times.
• Hires, trains, evaluates and supervises all on-site employees under the direction of the Regional Manager.

A high school diploma or equivalent is required. A college degree or related coursework in business, hospitality or property management is beneficial. A minimum of two years residential or commercial property management experience, including supervisory responsibilities, is preferred. Excellent communication, organizational and leadership skills necessary. Prefer sales/multi-family leasing experience and product sales. Marketing and budgeting experience preferred. Computer literacy required. Experience with Yieldstar, OneSite, and OPS property management and/or accounting software preferred.

Ability to interpret, evaluate and communicate detailed written or verbal instructions to others accurately and quickly, including answering phones, attending meetings, written correspondence or other forms of communication. Ability to organize various office systems through adjusting, connecting, lifting, pulling, pushing, bending or folding for the purpose of proper records development and/or management.

As a GWR Management team member, you represent GWR Management. While you are on the job or at an industry or company sponsored event, GWR Management expects you to wear clothing and accessories that are appropriate in a professional business environment. If a uniform is required at the property, you are expected to wear it. Refer to the GWR Management General Appearance Guidelines in the Employee Handbook for additional information.

About GWR Management, LLC

GWR Management LLS owns and manages all of the properties in our multi-family portfolio and we are growing! With more than 6,000 units spread throughout Alabama, Florida, Georgia, North Carolina, South Carolina, and Texas, we are always looking for motivated and qualified people to join our team. Offering excellent benefits and valuing our teams has made GWR Management a 2021 Top Workplace. We look forward to you joining our team and experiencing why GWR makes a difference to our employees and residents!