Project Manager (A/V)

The Project Manager is responsible for demonstrating consistent high quality work while overseeing NWN Carousel’s most complex projects, managing our most strategic accounts, while adhering to Project Management best practices methodology as well as NWN Carousel’s guidelines, practices and procedures.

The primary role and responsibility of a Project Manager is to work with NWN Carousel Customers, Account Executives, Sales Directors, Service Delivery Managers, Program Managers, and staff to ensure that projects are delivered on schedule, within budget, and consistent with Carousel guidelines and defined client expectations.

Essential Functions and Responsibilities:

• Manage project scope - review changes with the AE or the Implementation Manager, then resolve and document those changes with the customer
• Participate in Project Management process improvement initiatives
• Identify and schedule required resources
• Assist other Project Managers as appropriate, ensuring optimum use of available resources
• Mentor new and less experienced Project Managers
• Establish and manage project plan, including the development schedule, delivery schedule, and resource requirements
• Act as primary interface and oversight to subcontractors supplying either product or service
• Communications Plan
• Manage project to pre-defined project financials and Carousel’s project deliverables.
• Change Control
• Manage client responsibilities and expectations
• Action Register
• Communicate and review work assignments with team.
• Issues Tracking
• Act as primary interface with the customer on issues regarding the project deliverables
• Work with client project manager to ensure understanding of all project activities, schedules and deliverables.
• Participate in proposal development and pricing estimates when needed
• Provide information and feedback to Business Development when requested
• Create and maintain detailed work plan
• Accountable for meeting project schedule and results as well as for the customer satisfaction and the quality of the deliverable
• Obtain customer sign off on key milestones throughout the project life cycle including project closure
• Meet departmental guidelines for training and continuous professional development
• Lead and motivate project team; set goals, objectives and priorities, manage expectations, assign and review work
• Support the efforts of other groups such as Quality Assurance, Software Development, Sales, Engineering, and Marketing consistent with delivering quality products and services to our clients and the market
• Act as a resource for questions related to project management processes and procedures
• Manage the development and implementation of program control strategies and plans such as:
• Provide proper communications to the client, Carousel management, and team members
• Project Plan
• Report on project progress at established intervals to the customer and company management
• Assist Account Executives, where appropriate, with maintaining client relationship. This may include providing Account Executive support.
• Project Closure Documentation
• Ensure that approved methods, processes and tools are consistently followed using Carousel’s documented Project Management Methodology
• Risk Analysis and Contingency Plan

Product Knowledge:

• AV Integration
• Cisco
• ClearOne
• VTC Systems
• Biamp
• Radvision
• Crestron
• Polycom
• Extron
• Lifesize
• Polycom
• Audio Systems
• Construction
• AMX
• Control Systems

Requirements:

• Excellent written and verbal skills demonstrated by activities performed in current or previous positions.
• Experience using project tracking tools.
• Demonstrated use of tact and diplomacy in managing client communications.
• Demonstrated ability to manage project scope change and billing within a for profit environment.
• Must have strong verbal communication skills and be able to communicate in a professional manner with a variety of professionals.
• BS in relevant discipline or equivalent combination of education and experience required.
• Demonstrated poise in public speaking/training situations.
• Knowledge of established industry standard project management methodologies (PMI)
• Demonstrated clarity and accuracy of written documentation.
• Excellent interpersonal skills demonstrated by ability to lead client and internal team through the duration of the project.
• 5+ years of project management experience.
• Excellent organizational skills demonstrated by managing multiple priorities/projects.
• Prior experience managing multiple complex projects simultaneously.

NWN Carousel is an Equal Opportunity Employer: NWN Carousel provides equal employment opportunity to all employees and applicants for employment free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation or any other status or condition protected by local, state or federal law.