Program Manager - Retail Staffing & Scheduling Excellence

Now Brewing – Program Manager, Retail Staffing & Scheduling Excellence! #tobeapartner

 

From the beginning, Starbucks set out to be a different company. One that not only celebrated coffee and the rich tradition but also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

This partner will provide cross-functional leadership, collaboration, and retail support in everyday program management from strategy to implementation of Staffing and Scheduling Excellence programs. The team is responsible for consulting on, enabling and leading work for North America and Canada, leveraging an operational lens to directly impact retail partners' experience through staffing and scheduling. This critical work will bring industry-leading concepts to life through highly cross-functional teams spanning Store Operations, Data & Analytics, Starbucks Technology, Retail Communication, and Retail to revolutionize staffing and scheduling.

The pay range for this position may be narrower than that displayed, depending on where the work is performed.

As a program manager, you will…

• Drives decisions by influencing decision-makers and balancing risk and uncertainty across multiple projects, programs, and functions.
• Nimbly adapts to shifting priorities while continuing to assess the overall health of existing programs and priorities.
• Work collaboratively and effectively in a complex, cross-functional team - creating momentum for work, alignment, and decisions to progress.
• Develops and inspires cohesive teams committed to delivering the best for their project and overall program.
• Ensures alignment of proposed programs and projects with the business unit, functional area, and company goals and strategies and communicates to all relevant stakeholders.
• Drive synthesis, content creation, and storytelling in support of significant deliverables & milestones.
• Lead high-performing, cross-functional, often globally distributed teams to deliver a complex, multi-year, multifaceted program.
• Autonomously drives alignment across multiple senior leaders and influences cross-functional teams to support new ideas and decisions.
• Be responsible for consultation, collaboration, and change management across staffing and scheduling priorities

We’d love to Hear From People With

• Role models a positive and productive work environment, can easily adjust to team dynamics, and coach others to do the same
• Coaching, providing clear direction, and leadership support to team members
• Strong track record of performance, agility, and aspiration
• Experience leading complex large projects & programs – 8 years
• Ability to build strong cross-functional relationships
• Ability to zoom in and out, diving into the details as needed while maintaining an end-to-end, big-picture perspective
• Experience working through ideation, problem-solving, and decision-making with multiple groups and leader levels
• Ability to take complex problems and distill down to share easy-to-digest yet compelling storytelling

From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.

If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.

Join us and inspire with every cup. Apply today!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state, and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at [email protected].