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Product Operations Lead, Cash Shopping
Company | Cash App |
Address | San Francisco, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-09-06 |
Posted at | 9 months ago |
Company Description
- Lead internal communication to highlight the work product ops is doing to ensure XFN teams have a strong understanding of how the work is supporting the overall business
- Craft metrics and collect data to quantify process improvements, customer impact, size effort etc.
- Oversee and continuously improve the operational processes required for Cash App Shopping to be best in class experience.
- Identify gaps in automations or functionality required for a greater quality of experience.
- Work cross functionally with internal stakeholders to execute on the product team’s priorities
- Incredible attention to detail and organizational skills
- Ability to thrive in a fast paced and highly matrixed organization
- Ability to collaborate across multiple groups and understand the value of working as a team
- Experience in fast-paced consumer tech company is highly desirable
- An entrepreneurial, can-do spirit with demonstrated success in driving 0-> 1 efforts.
- Strong written and verbal communication skills
- Strong organizational and time management skills: ability to work on multiple projects simultaneously that are deadline sensitive
- Creative problem solving skills with a scrappy determination to do more with less
- Ability to lead through influence and work effortlessly across internal teams
- 5-7 years of Product Ops experience
- Demonstrated experience in bringing processes and ways of working to life through written/visual presentations
- Retirement Plans including company match
- Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
- Paid Life insurance, AD&D, and disability benefits
- Employee Stock Purchase Program
- Healthcare coverage (Medical, Vision and Dental insurance)
- Learning and Development resources
- Health Savings Account and Flexible Spending Account
- Paid time off (including 12 paid holidays)
- Paid parental and caregiving leave
- Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources
- Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
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