Regulatory Exam And External Requests Program Lead, Cash App

Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers.

Cash App is building a new Program Management Team within the Counsel organization and is looking for an experienced Program Management leader to spearhead our examination/audit management and external inquiry efforts.

You will join the Cash Legal organization, report to the Cash General Counsel, and work closely with the Head of Regulatory Counsel. You will partner directly with senior leaders across Cash App and Block to create visibility into current and future examinations. You will also partner with the Cash talent team to develop our staffing strategy for this new team, as well as operational leaders to define the partnership model that drives successful outcomes in our examinations, audits and other external inquiries. We are looking for someone who will thrive in our fast paced environment, has experience building and leading high-performing teams, and is capable of operating at a detailed level.

You will, under the direction of the Cash App General Counsel and Head of Regulatory:

• Help shape the entire company’s examination and audit management strategy
• Provide coaching and support for program and project managers across your team
• Lead, build and develop a global Program Management Team focused on regulatory examination, audit and external request management
• Effectively communicate your team’s work with senior leadership and the executive team on a regular basis
• Be accountable for the full regulatory examination process including pre-exam responses, on and offsite exam sessions and post examination management action plans
• Help drive clarity and efficiency by designing your team to meet the needs of the business
• Partner, build trust, and collaborate closely with senior product, business, and engineering leads to develop a cross-functional exam management infrastructure.
• Be responsible for overseeing license and registration applications and maintenance for our Money Services Business, including virtual currency activities.
• Be accountable for our external request responses program (XRQ), Cash App’s centralized program for external request intake, response, QA and delivery

Qualifications

You have:

• Direct experience working with state or federal regulators
• The ability to meet deliverables on time and work in an evolving environment that is prone to changes
• Team management, 3 years experience preferred
• Direct experience and working knowledge of money transmitter licensing and regulation, including virtual currency licensing and regulation
• Minimum 8 years of experience in a managing regulatory examinations and inquiries

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $296,600 - USD $362,500

Zone B: USD $296,600 - USD $362,500

Zone C: USD $296,600 - USD $362,500

Zone D: USD $296,600 - USD $362,500

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Full-time employee benefits include the following:

• Learning and Development resources
• Paid parental and caregiving leave
• Healthcare coverage (Medical, Vision and Dental insurance)
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
• Paid Life insurance, AD&D, and disability benefits
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
• Paid time off (including 12 paid holidays)
• Health Savings Account and Flexible Spending Account
• Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources
• Retirement Plans including company match
• Employee Stock Purchase Program

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.